Senior HR & Admin Officer
Al Awadi Enterprises Group
Total years of experience :10 years, 4 Months
Develop and execute comprehensive recruitment strategies to attract and retain top-tier talent across various positions and levels within the organization.
Collaborate with hiring managers to understand their staffing needs and requirements, ensuring timely and effective talent acquisition.
Conduct thorough candidate screenings, interviews, and assessments to identify the best fit for each role.
Manage the end-to-end recruitment process, including sourcing, screening, scheduling, conducting background checks, and negotiating offers.
Establish and maintain strong relationships with external recruitment agencies, job boards, and universities to expand the talent pool.
Develop and implement HR policies, procedures, and guidelines to ensure compliance with employment laws and industry regulations.
Provide guidance and support to managers and employees on HR-related matters, including performance management, disciplinary actions, and employeedevelopment.
Design and deliver comprehensive onboarding programs to ensure seamless integration of new hires into the organization.
Collaborate with the training department to identify and address skill gaps through training and development initiatives.
Monitor and evaluate employee engagement levels, conducting surveys and implementing strategies to enhance the overall work culture.
Stay up to date with industry trends, best practices, and changes in employment legislation to ensure HR practices remain current and effective.
Design and update job descriptions
Source potential candidates from various online channels (e.g. social media and professional platforms)
Craft recruiting emails to attract passive candidates
Screen incoming resumes and application forms
Interview candidates (via phone, video and in-person)
Prepare and distribute assignments and numerical, language and logical reasoning tests
Advertise job openings on company’s career page, social-media, job boards and internally
Provide shortlists of qualified candidates to hiring managers
Send job offer emails and answer queries about compensation and benefits
Participate in job fairs and host in-house recruitment events
Collaborate with managers to identify future hiring needs
Act as a consultant to new hires and help them onboard
Design hiring plans for all hotel departments based on seasonal needs.
Interview and assess job candidates.
Manage compensation and benefits.
Prepared and updated employment records, compensation packages, benefits, disciplinary behavior, termination letters, warning letter, memos and disputes.
Administered and processed paperwork related to new hires, job candidates, employment concerns and complaints, and pre-employment tests.
Mentored new recruits, provided onboarding seminars, and conducted group and individual training sessions.
Delivering coaching and development plans, and ensuring management is constantly pushing for
personal and professional improvement and growth.
Developing implement and monitor performance improvement strategies.
Driving a high-performing culture, where colleagues feel supported in challenging the status quo to provide better services for our customers.
Interviewed workers in order to gather information on worker attitudes toward work environment.
Facilitated resolution of employee relations problems.
Explained company and governmental rules, regulations, procedures and need for compliance.
Gathered information on workers' feelings about factors that affected worker morale, motivation and
efficiency.
Met with management in order to discuss possible actions to be taken.
Oversee employee attendance and working schedules, including paid time off, overtime and breaks.Onboard new hires.
Report on employee turnover rates.
Organize employee records, like contracts, paying special attention to work permits and visas.Implement employee retention programs (like end-of-season bonuses).
Coordinate accommodation, catering and transport for our staff when necessary.
Schedule training's for all hotel employees (for example, customer service skills training).
Support on Recruitment campaigns including managing applications, arranging interviews and administering recruitment records.
Provide an efficient Recruitment administrative service to the Head of Recruitment, senior management, and the wider HR and Recruitment teams.
Coordinate and provide administrative support for candidate selection and shortlisting processes.
Maintain internal recruitment systems and databases, ensuring data and candidate records are accurate and up to date.
Produce reports for senior management.
Send and manage emails and correspondence.
Manage diary and calendar invites on behalf of the Recruitment team.
Managing emails for the account and distribution to teams.
Raising orders and managing client requirements.
Processing weekly timesheets for workers.
Drafted and sent offer letters. Oversaw the onboarding of all new hires.
Versatile professional with excellent organizational skills.
Capable of managing multiple tasks simultaneously and meeting tight timelines.
Hired, trained, and supervised a small team of administrative staff members.
Top‐level communication, writing, and research skills.
Coordinated meetings, events, and conference calls including the hiring of catering services and arrangement of meeting space.
Set up travel arrangements, itineraries, airline reservations, shuttle service, and hotel accommodations.
Designed spreadsheets, slide shows, presentations, charts, graphs, and other documentation as needed.
Handled office cash receipts and petty cash drawers.
Maintained and organized staff calendar/reminder system.
Served as liaison between senior management, customers, colleagues, and vendors to streamline the flow of information.
Prepared company literature, documentation, expense reports, presentations, and any press release.
Liaise on an ongoing basis with all members of the programme teams in developing and maintaining programme quality and management.
Identify, research and resolve academic administrative queries in a timely and appropriate manner.
Ensure programme compliance with all validating bodies including administrative processes and QA procedures.
Efficiently use equipment and systems available to maintain and improve the College Administration Office.
Participate in the ongoing development of procedures and processes for the College Administration Office.
Compile annual monitoring reports for validating bodies in conjunction with the programme teams.
Liaise with validating bodies and the programme development teams on ongoing programme development, including quality monitoring at Levels 7‐9.
Organise all Boards, in cooperation with relevant Programme Leaders and College Manager.
Assist with ensuring high academic standards of service are maintained for our students.
Organise the development and compilation of all programme support materials - handbooks, narratives etc.
Project manage all programme development projects within CIMS College.
Organise validation events.