آذر زيشان

The National Telecommunication Corporation is a government owned information technology and telecommunications provider in Pakistan.
DBA (IT Support Specialist)
• DB and application backup on weekly and monthly basis using built-in scripts.
• User management - granting privilege for new users and perform periodic access review for existing users.
• Supervising day-to-day activities of staff in compliance with company policies and procedures.
• Providing the initial orientation and training to system users as required by any system implementation or change.
• Providing routine desktop support to users and troubleshooting hardware/ software issues.

• Meeting with head of departments for discussing IT software and hardware requirements.
• Establishing guidelines and procedures to fulfill the IT requirements of the organization.
• Record hardware inventory and ensured compliance with legal software requirements.
• Provided basic technical assistance and advice to users when dealing with faulty software and hardware.
• Ensured the smooth running of the company's management information system and services to provide proactive support for operational focus.