Regional Sales Manager
Aljomaih
Total des années d'expérience :19 years, 7 Mois
Managing Annual Targets (Units / GP)
Ordering Product Mix for Region in relation with annual target
Managed 2 Cities (Jeddah and Medina Monawarah), 4 Showrooms
Managing sales force of 20 (3 Sales Supervisors, 12 Sales Consultants, and supporting functions), daily activities
Managing Showroom Control KPIs
Managing Customers Satisfaction Levels in coordination with CRM
Acting as escalation point for customers’ complaints
Managing various events (Vehicle launch, Motor shows, customers’ appreciation events) with coordination with Marketing and CRM.
Applying Quality Systems (ISO - GM Difference - GM Standards)
Noteworthy Achievements:
Achieved 2011 / 2012 GM Grandmasters Award for Sales Category
Consistently overachieved Annual Targets (Units / GP)
Achieved a steady annual sales growth rate across years
Overachieved Customers’ Satisfaction Levels across years
Key Tasks:
Managing Business Inventory and Purchasing
Setting Up Monthly Targets and Regional Distribution
Managing Regional Seals Manager (7)
Monitoring Sales Performance, and sales force performance (58 salesman)
Planning for Business Development (New Products, renovating facilities, new facilities,
Noteworthy Achievements:
Expanded Business footprint across the kingdom
Overachieving targets
Adding new products
Establishing a new brand (Passion De Mode) and launch it internationally
Key Tasks:
Monthly Sales Units Target
Monthly GP Target
Managing Customer Transition from Sales to Service
Handling Customer Complaints
Ensuring Customer Satisfaction
Noteworthy Achievements:
Managed to sell aging old stock units in record time (less than a year)
Consistently overachieved monthly targets
Achieved high level of VIP customers satisfaction
Key Tasks:
To achieve monthly unit sales target (Land Rover - Range Rover - Jaguar)
To achieve monthly GP target
Noteworthy Achievements:
Consistently overachieved monthly target