Senior HR & Admin Officer
A To Z Services Group
Total years of experience :13 years, 9 Months
• Implemented efficient processes for incident and disciplinary investigations, resulting in a 30% reduction in unresolved employee conflicts.
• Developed a comprehensive communication strategy for HR policy updates, achieving a 95% compliance rate with Qatar Labor Law.
• Proposed and implemented system enhancements in the HRMS ERP (Oracle), increasing system efficiency by 20% and improving accuracy of employee data management.
• Established a structured training and development program for HR Specialists, boosting productivity by 15% and improving team satisfaction by 10%.
• Successfully monitored and managed payroll processes for 9, 000 employees, reducing errors by 25% and ensuring timely and accurate compensation.
• Implemented a comprehensive employee recognition program, increasing employee satisfaction scores by 20% and decreasing involuntary turnover by 10%.
• Developed and implemented a streamlined grievance procedure, reducing resolution time by 30% and maintaining a 95% employee satisfaction rate.
• Conducted periodic audits and training sessions to ensure full legal compliance, resulting in zero legal violations over a two-year period.
• Developed succession plans and promotion paths, leading to a 20% increase in internal promotions and a 15% decrease in external recruitment costs.
• Implemented cost-saving measures, reducing HR expenses by 10% while maintaining quality services.
• Established the HR Department from scratch, implementing strategic initiatives to effectively manage human capital.
• Transformed the company into a performance-focused organization through merit based hiring practices, resulting in a 70% increase in employee productivity and annual revenue exceeding $160, 000.
• Recruited top talent for the management team, ensuring the organization had the right fit leaders.
• Developed and implemented a comprehensive People Strategy aligned with business objectives, enhancing employee engagement and organizational performance.
• Pioneered the implementation of the HR Dashboard, enabling data-driven decision making and enhanced HR performance tracking.
• Negotiated competitive medical insurance plans and employee benefits to attract and retain top talent.
• Assisted senior managers in HR strategic planning and development for regional business leadership teams, facilitating successful expansion and growth.
• Contributed to the development of the HR department during a transitional situation, ensuring smooth operations and alignment with the new organizational structure.
• Identified training needs and proposed the development of an in-house training facility, resulting in annual cost savings of over $68, 000 while enhancing employee skills.
• Demonstrated adaptability and resilience in managing departmental operations during a transitional process.
• Provided valuable assistance to senior management in policy implementation, monitoring, and control.
• Integrated performance data into the HRIS, facilitating digital administration and oversight of performance.
• Revamped the annual appraisal system, improving transparency and alignment of employee goals with organizational objectives.
• Collaborated with HR manager to implement organizational strategies and develop essential documents.
• Developed effective recruitment plans, conducted post-selection employee investigations, and ensured optimal resource selection.
• Streamlined employee onboarding processes, improving efficiency by 50%.