Fitness Trainer
Mako Ryu Gym - Bucharest RO - self employed
Total years of experience :15 years, 4 Months
Conducted high quality strength training exercises (1 on 1 and small group of 4 to 6 customers);
Careful supervised the correct execution of physical exercises, both on fitness equipment and
body weight, explained safe and proper usage of gym equipment;
Excellent knowledge in designing personalized training plans for both fitness equipment and
exercises performed with body weight, classic bodybuilding training, functional training and cardio
training;
Increased by 10% the profit for the gym by constantly bringing new clients;
Used interpersonal skills and professionalism in my work and my clients remained with me in
proportion of 90% being very satisfied with the results;
Built a positive and trusting relationship with clients and maintained excellent customer service
which brought 50% new clients through referrals;
Good knowledge of anatomy, physiology, biomechanics;
Educated and anticipated the physical needs of the people I interact with;
Maintained the evidence of client evolution and the results obtained following the training plan by
performing body measurements and daily checking;
Maintained and nurtured a permanent connection with the clients, in order to keep them highly
motivated and focused on fulfilling the objectives.
2013 - Present: Sales Account Manager at SC Casa Chic Serv Co - Bucharest RO ( full - time )
Builted relationships, communicate openly, educate customers, manage customers needs and
proactively work with other departments to transition new customers;
Met in average 15 clients per week to identify, analyze, provide solutions based on their goals
and to conclude with signing contracts;
Lead and motivated constantly 2 teams of 8 people to improve customers service with all the
clients;
Collected efficiently the equivalent value of the goods sold, according to the client’s specifications,
which led to substantial revenues with 30% higher annually ( processed cash and money
transaction );
Ensured the quality of pre sales services, which led to customer satisfaction and increased sales
with 30% annually;
Researched the market on the products we sold and optimized the product stocks;
Made plans for future sales activities;
Led and organized the activity of the department;
Actively participated in establishing the general conditions of collaboration with suppliers, which
led to certain advantageous discounts up to 10% for the company;
I sought to comply with contractual obligations to customers;
Set tasks for the employees for a good functioning of things;
Managed claims, while supporting the company's interests.
Conducted high quality strength training exercises (1 on 1 and small group of 4 to 6 customers);
Careful supervised the correct execution of physical exercises, both on fitness equipment and
body weight, explained safe and proper usage of gym equipment;
Excellent knowledge in designing personalized training plans for both fitness equipment and
exercises performed with body weight, classic bodybuilding training, functional training and cardio
training;
Increased by 10% the profit for the gym by constantly bringing new clients;
Used interpersonal skills and professionalism in my work and my clients remained with me in
proportion of 90% being very satisfied with the results;
Built a positive and trusting relationship with clients and maintained excellent customer service
which brought 50% new clients through referrals;
Good knowledge of anatomy, physiology, biomechanics;
Educated and anticipated the physical needs of the people I interact with;
Maintained the evidence of client evolution and the results obtained following the training plan by
performing body measurements and daily checking;
Maintained and nurtured a permanent connection with the clients, in order to keep them highly
motivated and focused on fulfilling the objectives.
Informed the clients about the new products within the company, in order to supply to the highest
standards, the marketed products;
Answered customers questions about products, prices, availability, product uses, and credit
terms;
Estimated or quoted prices, credit or contract terms, warranties, and delivery dates;
Constantly communicated with the sales teams;
Ensured the quality of pre sales services, which led to customer satisfaction and increased sales
with 20 % annually;
Complied with contractual obligations to my clients, which led to substantial revenue for the
company with 20 % annually.
Processed cash and money transaction using Pos System;
Maintained friendly and professional customer interactions.
International Relations, History and Philosophy - Bucharest RO