Aun Raza

• Hands-on architect and owner of the end-to-end Python/Node.js codebase powering CX
automation across developer, partner, and end-user Telegram channels, serving 1 million+ users.
• Implement Dialogflow CX and Google Conversational Agents for advanced intent mapping and
NLU, enabling intelligent routing of user queries at scale within the Telegram ecosystem.
• Own the full GCP lifecycle, deploying and scaling services via Cloud Run, managing
high-concurrency data flows through BigQuery, and maintaining real-time state in Firestore.
• Build real-time conversation analytics dashboards and drive the AI automation roadmap, directly
connecting technical output to measurable business outcomes.

• Led backend team for AI-powered healthcare platform; integrated Athena Health and DrChrono
APIs for HIPAA compliant patient record retrieval.
• Built AI model to auto-assign diagnosis and procedure codes from prescriptions, improving coding
accuracy and reducing manual effort.
• Optimized high-volume healthcare data handling using Python, Django, Redis, and PostgreSQL,
improving system efficiency by 35%.

• Led technical delivery of Qmatic queue-management integrations across government hospitals,
connecting systems with HIMS to streamline patient flow and digital recordkeeping.
• Collaborated with PITB and government stakeholders to deploy booking and queue systems at
e-Khidmat centers, overseeing a team of 7-8 developers.

• Led and actively contributed to codebase while managing a cross-functional team of 6 engineers
and designers, reducing delivery timelines by 50% through hands-on technical oversight.
• Spearheaded AI-powered talent discovery platform using LangChain, LLMs, and multi-agent
workflows to automate candidate sourcing and screening, increasing recruiter efficiency by 50%.
• Designed and built secure backend systems with FastAPI; reduced system error rate by 35%
through proactive cloud monitoring and Sentry-based error logging.

• Managed a team of 8 engineers and led development of FLASH and Unified Checkout, simplifying
payment integrations for enterprise clients across eCommerce, travel, and food & beverage
sectors.
• Built Paymobs first AI-powered chatbot using LangChain, Streamlit, and OpenAI GPT to handle
integration queries, reducing support load significantly.
• Architected unified checkout API enabling seamless integration with 20+ payment providers,
reducing client integration time by 60% using asynchronous task architecture.
• Led expansion of Egypt-based platform into UAE and KSA, adapting architecture and deployment
strategies for new regional markets.

• Led a team of 6 across Python, Flutter, and UI/UX to scale Coinbeam (a crypto wallet, tipping bot,
and escrow platform) from MVP to market launch.
• Architected scalable backend using Flask with Docker and Kubernetes microservices; integrated
Blockchair APIs for cryptocurrency transactions and implemented escrow logic.