Systems Administration Lead
Burque Corporation Pvt Ltd, Karachi
Total years of experience :22 years, 11 Months
Key Responsibilities
• Configuration/Maintenance of Active Directory, DHCP, DNS, HYPER V, File Server, Network Printer and other related IT Services
• Management of SAP S4 HANA Vm’s DEV, PRD AND QAS both Application and Database on Suse Linux 15 and VmWare 6.7.
• Management of Antivirus Server, Mdaemon Email Server & Data Network Links of 40 branches all across Pakistan
• Management and Configuration LUN, WNN and vdisk partition on HP SAN 2040 on Red Hat Linux and Oracle Linux
• Liaised with Application as well Data Network Service Provider for the management and system up-gradation related to Hardware and Software.
• Provide Guidance and Support Colleagues and Sub Ordinate for proper functioning of Network and Servers
• Assigned and allocated the reported problems/incidents to the Technician by using Manage Engine Service Desk and also managing IT Asset and Inventory.
• Management & Configuration of Hyper V & VMWare ESXI 6.5 and its replication. Managing 20 VMs on them
• Management of Storage - HP SAN 2040 & QNAP NAS, Configuring Lun’s, Mapping on OS - WWN, Creation of virtual partitions
• Supporting and Coordination of all existing and new hardware technology in the data center
• Implemented and standardized maintenance procedures for the local area network, Unix/Linux and MS Windows environment
• Interfaced daily with the client community and across all sections within the organization
Responsibilities:
• Conduct the lecture according to course hand book and course structure
• Prepare Subject Presentation and Lab Manual as per QAG policies and procedures
• Communicate with line manager and colleagues for subject related and other official matters
• Provide Guidance and Support Students related to Paper and Policies
• Develop assessments and marking guide as and when required
• Setup the Lab Environment based upon Course Structure
• Maintain and / or extends knowledge and skill base required for effective performance
Key Achievements
Computer Based Testing: Initiated, Configured and Monitored Computer Based Testing in 2 Working Days of 20 Computers on Windows Server 2012 R2 and VM Ware Workstation
Conduct lectures of IT and Business Studies - (Subjects: Private & Public Cloud Management, Network Security Management, Business Computing, Applied Management, Configuring Windows Server, Configuring Exchange Server)
Responsibilities
• Liaised with Application vendor and management for system up-gradation
• Worked closely with systems users, ensuring information systems strategies were aligned with business and organization objectives.
• Co-ordinated with other departments to oversee system functionality
• Provided Level 1 to Level 2 support and troubleshooting for technology products and applications (ERP - BaaN IV, Microsoft Windows XP/7/8 and Microsoft Office 2010) to end users based upon defined SLAs’
• Updated BaaN IV ERP Application service packs (feature packs) and patches (individual solutions) as and when needed as well as Infor LN
• Managed Databases and Data Archiving, reorganize tables, look after tables size, remove temporary files and perform initialization parameters in BaaN IV & Infor LN
• Managed User Authorization, Session and Module Authorization, Table Authorization, Library Authorization, Device Management, Text Management, PMC and VRC based upon their respective roles in BaaN IV
• Provided Support to remote end users over Phone by using TeamViewer and Microsoft NetMeeting
• Performed Related Duties as Required
• Maintained Database and updated the Knowledge Base as per requirement
Key Achievements
Infor LN Project: Infor LN tested out by organization. Installed and configured application and imported data as per organization’s requirement and updated the service packs. The application was installed on Microsoft Windows 2012 R2 Server using Microsoft SQL Server 2008 as database server (3 tier environment) having Active Directory installed. Covered the areas of Manufacturing, Finance, Quality, Sales, Procurement, Invoicing and Warehousing
Help Desk System: Initiated the Help Desk Implementation (Windows 2003& Manage Engine) which improved request fulfilment response from 2 down to 0.5 days
BaaN Server Migration (including Change management, risk management, availability and release management) installed the Operating System, configured and managed it in 5 hours so as to minimize the downtime due to day based operations. Migration of this service from RISC 6000 based server using AIX4.3 to pSeries 510Q based server having AIX 5.3 installed on it.
Website andemail server migration and Firewall Deployment: Planned, Installed and Configured the Website (IIS), Email Hosting (Mdaemon) & Domain Controller (Windows Server 2012R2) & Hyper V& Firewall Implementation (FortiGATE)and related services in 15 days prior to project deadline
Network Deployment and Data Service Provider: Configured the Routing and IP addressing in collaboration with service provider on Cisco Routers and completed the whole project in 15 days as compared to estimated time of 20 days
Conducted Trainings to end users for BaaN IV - Functional, Mdaemon Help Desk, Information Security Awareness and Business Continuity Plan.
•Administration & Management of Active Directory, Users Login (100 nodes) on Windows 2000 Server and UNIX,
.Implemented Securities Issues, Policies on Windows 2000 Server
•Administration & Management of Core Layer-3 Switch, (LAN spread over 2 sites buildings; 100 nodes)
•Established & Managed Internet Operations (including Systems / Network design & security).
•Planned & Implemented the Norton Antivirus Solution and as well as Mdaemon Mail Server for the easy communication, dataflow and security
•Stabilized overall AGTL’s Network performance via regular network health checks and proactive planning.
•Designed and implemented web based monitoring of critical network devices
•Designed and implemented Daily based data backups of critical database - SQL Server (Payroll System) + AS400
ACHIEVEMENTS
• Desktop Purchasing for Dealers
I analyzed the need and approached different vendors related to Desktop Supplies, after comparative analysis and negotiation I choose the one desktop vendor taken care the aspect of Service and Support across the country .The project was worth of Rs 2.25 million.
• Email Server Migration & Antivirus Corporate Deployment
Corporate Deployment of Antivirus Solution and migration of email server from old version to new one( Mdaemon). Designed the strategy, implemented and tested & also. Antivirus deployment which is of Norton Corporate edition and migration of mdaemon from version 6.5 to 9.6.5 on windows server 2003.The deployment has been done in two working days on 150 computers & configuration of email accounts was of 120 users.
• Security Policy Implementation
Designed the information security policy as per business requirement and implemented it on AIX 4.3 in two working days
• Backup Policy Design
Design and implemented the backup policy as per business requirement for critical servers and applications as per industry standard and verified it by taking the backups of critical business applications and servers
• Domain Controller, Proxy Server & File Server
I solely designed, configured and implemented the domain controller (Samba3), proxy server (Squid) and file server as per business requirement. All these services being configured on Fedora 8. These services cost us as a free as the linux distribution was used
During the training period I got the oppurtunity to learn the business processes of the company and also that how can i enhance my capabilties related to IT field as i have worked on Windows based Server machines and also related Mail Configuration and end user desktop support
My job is related to Network Operation Support by maintianing the relaible through put of the services which is being provided by eWorld being as Internet Service Provider.
In this training period I have worked on Data Communication devices which is being provided by National Engineers. The product are Newbridge Multiplexers and DSL
