Avinash Dsouza Dsouza

Interacted directly with guests and customers to understand needs and recommend suitable
products and services. Delivered product and service presentations, highlighting features and
benefits to enhance
customer engagement
Addressed guest concerns promply, ensuring service recovery and customer satisfaction.
Assisted in lead generation and ouireach to attract new customers.
Managed and monitored social media content, tracking engagement and customer responses.
Gathered customer feedback to identity improvement areas and enhance service offerings.
Collaborated with team members to implement customer engagement and marketing
strategies.