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Joyce Maeble Tabudlong, CUSTOMER SERVICE ASSOCIATE

Joyce Maeble Tabudlong

CUSTOMER SERVICE ASSOCIATE·Banco De Oro

United Arab Emirates

Bachelor's degree, Nursing

Work experience

Total years of experience: 12 years, 0 months

CUSTOMER SERVICE ASSOCIATE

January 2014 - January 2024

Banco De Oro

Davao, Philippines

January 2014 - January 2024

Delivered excellent customer service by addressing inquiries, resolving concerns, and ensuring customer
satisfaction.
Managed end-to-end customer service processes, including troubleshooting, documentation, and follow-up
support.
Provided operational support across multiple departments, including Marketing, Tellers, Accounting, and
General Services.
Maintained accurate customer records and confidential documentation in compliance with company policies
and banking standards.
Demonstrated strong multitaskingand communication skills in afast-paced banking environment.
Built positive customer relationships through professionalism, efficiency, and attention to detail.

Company industry:
Banking

MEDICAL SALES REPRESENTATIVE

January 2012 - November 2013

Meditronics Medical

Manila, Philippines

January 2012 - November 2013

Promoted and distributed medical products and equipment to hospitals, clinics, and healthcare professionals.
Served as the primary liaison between suppliers and healthcare providers to ensure quality service and product
delivery.
Conducted product presentations, demonstrations, and client training sessions.
Identified customer needs, negotiated sales agreements, processed orders, and maintained long-term client
relationships.
Applied strong product knowledge and communication skills to support healthcare operations and improve
client satisfaction.
Received recognition and commendations for strong sales performance, reliability, and adaptability.

Company industry:
Other Healthcare Services

Education

DAVAO ORIENTAL STATE COLLEGE OF SCIENCE AND TECHNOLOGY

January 2011

January 2011

Bachelor's degree, Nursing

Philippines

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
SALES
Intermediate
SALES
Intermediate
SOCIAL MEDIA MANAGEMENT
Intermediate
SOCIAL MEDIA MANAGEMENT
Intermediate