Project Management
Cognizant Technology Solutions India
Total years of experience :25 years, 7 Months
Managing customer expectations by managing their projects for successful deliveries for clients in US, UK, Switzerland, Malaysia amd KSA. In additional Project Delivery and client Management, other responsibilities include managing resources and mapping their career paths, training and responding to RFP's.
1. Account & Client Relationship Manager for A Leading French Security Services & Investment Bank (Location: Chennai, India) - 2014 - 2015
2. Service Delivery Manager for A Leading American departmental store retail
chain in US (Location - Chennai, India) - 2014
3. Program Manager for A Leading American toy Mfg. Co. in US (Location: Chennai, India) - 2012 - 2014
4. Onsite Delivery Manager For a Leading UAE bank (Location: Abu Dhabi, U.A.E) - 2011 - 2012:
5. Project Manager for a Leading Swiss Bank (Location: Zurich, Switzerland) - 2009 - 2011
6. Transition Manager for a Logistics leader (Location: CyberJaya, Malaysia) - 2009
7. Project Manager for a Leading UK banking & Insurance Co.(Location: Bristol, United Kingdom) - 2007 - 2008
8. Project Lead for The 3rd Largest Banking Institution in US - (Location: Chennai, India) - 2004 - 2007
Main Responsibilities
To code based on the specifications provided.
Main Responsibilities
Perform Pre - Sales and consulting to prospective customers and secure their business for project implementation.
Prepare agreements, SLA's and contracts for the implementations
Co-ordinate with the customers to prepare business specification documents.
Develop, Test and implement the agreed requirements.
Provide Post Implementation Support for agreed period of time.
Main Achievements:
Without any prior experience in Pre Sales / sales and Account Management, I had managed to secure a couple of clients and deliver above their expectations.
Main Responsibilities
• Liaising with the contractors operating the different terminals and identifying their requirements.
• Requirement gathering, analysis, preparing design specifications and Setting Delivery schedules.
• Preparing issues related to which Forms/Reports needs to be developed.
o Allocating tasks to the team for developing the Forms/Reports.
o Monitoring the tasks allocated, and suggesting requisite changes.
• Testing Of Modules, Implementation and Post - Implementation tasks.
• Designing and Developing the Web Application of Jeddah Islamic Port.
Main Achievements:
Based on my proposals and implementations for GSCCo, my services were requested by Jeddah Islamic Port, a governnment department, to design and implement an intranet site for them and also monitor the implementation of a software that was being developed to track movement in the Port.
A proposal for setting up a Conditional Access Entry System for the building and other sensitive areas within the building and incorporating it as an Attendance System was submitted and was in active consideration with vendor proposals being evaluated at the time of my leaving the organization.
Main Responsibilities
• Assist the System Administrator in maintaining the company's network infrastructure.
• Install and maintain the ISA Firewall and Exchange Server.
• Provide Support to the Operations Team by giving reports regarding ship's container storage configuration and yard storage configuration as and when the Ships come to port.
• Provide reconfiguration report of the ship's storage to the ship captain.
• Co-ordinate with a vendor to get the company's website online - www.gscco-sa.com .
• Design, Develop, Test & Maintain the Web site Application.
Main Achievements:
Design specification outlining related benefits to the organization to go online was accepted.
When the vendor failed to deliver satisfactorily over a period of two months, a proposal to develop the web site internally was accepted and responsibility entrusted to me for the end to end activity.
Main Responsibilities:
• Analyzing the requirement and Preparing Program Requirement Specifications & Design Documents.
• Resource Estimation and Allocation.
• Maintaining Coding effort.
• Design & Code UI and relevant HTML/JSP/Servlet/EJB’s classes along with JavaScripts to validate the Front End Form fields
• Performing UTP review, System Test, Integration Test of developmed components or modules.
Main Reponsibilites:
. Coding as per the specifications provided.
. Unit Tests
Main Responsibilities:
. Designing and Developing Web Pages and related graphics..
Course covered all Internet Technologies
MBA(Systems)
B.Sc(Comp Sci)
Course included technologies in vogue.