Senior relationship officer
Union National Bank
Total years of experience :8 years, 8 Months
• Building professional relationship with existing and new customers.
• Analyzing the market and offering what is suitable to the client.
• Offering financial lending (loans and credit cards) for bank customer.
• Updating customers with bank new products and services.
• Team consultant for personal loan products.
• Personal loans buy out .
o Assist to sell various health insurance products for organization and ensure optimal level of customer services through various sales calls on telephone.
o Administer and ensure compliance to all sale objectives.
o Manage selling of various products in professional manner.
o Monitor all customer queries and ensure timely response to all issues.
o Coordinate with customers and provide various company plans and services and detail quote for all required information.
o Maintain and update knowledge on all company products and services.
o Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products.
o Ensure optimal utilization of all sales tools and resources.
o Documents and maintain all records of sales activities and provide updates as per requirement.
o Manage various documents for all sales sources efficiently.
o Administer all underwriting process and maintain records for same.
o Participate in all departmental meetings and provide training for same.
1.Handle the responsibility of demonstrating and describing the product to the customer so that I can make the right choice.
2.Responsible for using cash registers so as to ring up the transactions.
3.Using barcode scanners, calculators and even credit card machines.
4.Responsible for looking for proper arrangement, stocking and display of the 5.products and seeing to the fact that everything is clean and proper.
6.Responsibility of direct and supervise the salesman and work as per the sale strategies of the store.
7. Responsible for looking after the inventory management as well.
8.In charge of helping the store know about which products are in demand and 9.which are not so that the store can accordingly buy products in the next purchase.
10. Being required to make market visits to study the trends at other stores and 11.compare the sales figures and selling capacities.
11.Responsible for looking after customer satisfaction.