Executive Secretary & Logistics Coordinator
Arabian Oud
Total years of experience :3 years, 0 Months
• Greeting customers, in person or on the telephone; answering or referring inquiries and transferring the calls for the concern persons.
• Recording the Daily & Monthly Sales Reports for all Arabian Oud’s Stores and sending them to the managers and supervisors.
• Maintains customer confidence and protects operations by keeping information confidential.
• Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences and alert manager about cancelations or new meetings
• Handling shipments inbound or outbound from many countries: Complete documentation such as Backing lists, bills of lading, work orders and shipping orders, rectify problems such as damages, shortages and non-conformance to specifications.
• Booking rooms and travel arrangements to the managers and other employees.
• Sending and receiving internal & external mails and giving it to the concern persons if required.
• Making quotations and invoices for the companies and organization.
• Using content management systems to maintain and update websites and internal databases.
• Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
• Prepares reports by collecting information and sending them to the concern persons.
• Organizing and storing paperwork, documents and computer-based information.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
ORTHOMIDICS Medical supplies Period from Oct 2011 To Oct 2013
Job role: Secretary & Front Desk
Job description:
• Greet customers warmly and ascertain problem or reason for calling.
• Work with team of colleagues to handle daily tasks
• Handle sales & stock daily and monthly reports submitted to head office
• Taking customers orders, scheduling meetings as required
• Resolve customer complaints if any.
• Use telephones to reach out to customers and agents.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Maintain software to place or cancel patient and agents invoices as well as passing daily expenses.
• Answer questions about warranties or terms of sale.
• Sell products and services.
• Achieved appreciation certificate from the company for good performance
• Handling branch goods warehouse day to day transaction and handling periodic stock taken