Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Ayah Okour, business analyst

Ayah Okour

business analyst·Palmira

Jordan

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 5 years, 7 months

business analyst

October 2024 - Present

Palmira

Dubai, United Arab Emirates

October 2024 - Present

-Working on Governmental projects with the Governmental entities in UAE and Jordan, Conducted data analysis and consultation activities to help clients in developing the organizations strategies systems

-Developed business requirements models and gap analyses and used BPMN tools to support the development of software products.

-Created data models to support the organizations analytics, reporting and dashboards using visualizing tools like Stimulsoft.

-Led requirements-gathering sessions with cross-functional teams and stakeholders to ensure the development of comprehensive business requirements.

-Developed training materials and conducted user training sessions to ensure successful adoption of ne

Company industry:
Business Consultancy Services
Job role:
Management

Business Analyst

October 2024 - Present

Palmira

Dubai, United Arab Emirates

October 2024 - Present

• Delivered enterprise management systems for government entities, supporting national
digital transformation initiatives and automating manual operations.
• Conducted requirements workshops, stakeholder interviews, and gap analysis to align
business needs with system capabilities..
• Developed BPMN process models and functional documentation to support software
implementation and optimization.
• Built data models and dashboards to support operational and executive reporting.
• Prepared and delivered training materials and user sessions, to ensure smooth system
adoption.

Company industry:
Hospitality & Accomodation
Job role:
Information Technology

business analyst

October 2023 - October 2024

Access to Arabia

Amman, Jordan

October 2023 - October 2024

A2A : - Collaborated in providing consultation services and standard payment solutions for different digital products and services, including:

Mobile Banking services
Internet banking services
E-wallets
Integration with Card Management systems
Banking digital transformation

- Engaged in gathering the business requirements and conducting the required documentation in SRS, CRs and Use cases.

- Analyzed the technical APIs documents and configurations to evaluate the possible changes and impact on the business modules.

- Collaborated and supported the cross-functional teams and stakeholders of the projects, the project management team, developers, and the clients.

Company industry:
Banking
Job role:
Consulting

Business Analyst

August 2023 - October 2024

Access to Arabia (Banking & Fintech Solutions)

Amman, Jordan

August 2023 - October 2024

• Provided business analysis and consultation for digital banking solutions, including
Mobile Banking, Internet Banking, and e-Wallet platforms.
• Led requirements documentation (SRS, CRs, Use Cases, User Stories) with clearly defined
acceptance criteria.
• Analysed API documentation and system configurations to assess integration impacts and
mitigate delivery risks.
• Supported end-to-end delivery of fintech solutions in collaboration with development, QA,
and client stakeholders.

Company industry:
Banking
Job role:
Information Technology

Business Analyst

March 2023 - September 2023

Arab Bank

Amman, Jordan

March 2023 - September 2023

• Contributed to the Smart Teller digital transformation initiative, conducting gap analysis to
identify risks and system enhancements operations across branches in Jordan, Palestine,
Algeria, and Qatar.
• Contributed to UAT planning and execution, coordinating between development, QA,
project management, and business stakeholders.

Company industry:
Banking
Job role:
Banking

business analyst

January 2022 - March 2023

Gate to Pay

Amman, Jordan

January 2022 - March 2023

- Collaborated on the required gap analysis for the current e-Wallet system called Orange Money and analyzed the current process flows to identify the areas of risks, improvement, strengths and weakness.

-Gathering the high and low level of details of requirements from clients to transfer them to diverse views of Wireframes-mockups, authority matrices, and User stories over Agile Method-Projects.

- Contributed and prepared the UAT (Acceptance testing) activities and followed up with all stakeholders (Development, QA, PM and Client).

Company industry:
Financial Services
Job role:
Information Technology

Business Analyst

January 2022 - March 2023

Gate to Pay (Payment Solutions)

Amman, Jordan

January 2022 - March 2023

• Supported Orange Money eWallet enhancements, including onboarding, compliance
workflows, cash transfers, and remittance services.
• Translated business requirements into wireframes, mockups, authority matrices, and user
stories.
• Worked within Agile delivery environments, supporting iterative releases and continuous
improvement.

Company industry:
Financial Services
Job role:
Information Technology

Software Quality Assurance Engineer

September 2020 - October 2021

Nafith Logistics Services Co

Irbid, Jordan

September 2020 - October 2021

Ensuring that the output software services meet the companys requirements and objectives.

Maintaining and considering the non - functional and functional requirements, including performance, security, and usability access

Detecting and the bugs and failures of the systems

Decumentaion the test cases and test scenarios

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Quality Control

Software Quality Assurance Engineer

September 2020 - October 2021

Nafith Logistics Services Company

Amman, Jordan

September 2020 - October 2021

• Executed functional and non‑functional testing, defect tracking, and quality assurance
activities.
• Collaborated with development teams to improve system reliability and delivery timelines.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Quality Control

Education

Yarmouk University

January 2020

January 2020

Bachelor's degree, Industrial Engineering

Jordan

Skills

Power BI
Intermediate
Power BI
Intermediate
Microsoft office
Expert
Microsoft office
Expert
BPMN
Intermediate
BPMN
Intermediate
leadership
Expert
leadership
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Certifications
CBAP
IIBA
CTFL certificate of Testing Foundation level