Training Coordinator
sunrise resorts & cruises
مجموع سنوات الخبرة :13 years, 1 أشهر
• Completing annual training plan and organize the training needs of all departments in-line with the business needs.
• Approve internal training calendars to ensure appropriate training is being delivered to the business, overseeing that all information is up to date and accurate.
• Audit Departmental Training Records on a monthly basis.
• Approve Cross Training Plans and coach colleagues on career decisions.
• Manage the training budget and account for departmental training accurately.
• Develop training courses in line with business needs.
• Provide quality training to internal employees.
• Assist in coordinating and administering Vocational Qualification.
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager
• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
• Prepare, organize, administer and conduct in-house training courses i.e. Recruitment and Selection, Discipline and Grievance.
• Ensure new employees have received departmental and legal training
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered.
• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day operational aspects of a project and scope.
• Reviews deliverables prepared by team before passing to client.
• Effectively applies our methodology and enforces project standards.
• Minimizes our exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately.
• Project Accounting
• Tracks and reports team hours and expenses on a weekly basis.
• Manages project budget.
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
• Follows up with clients, when necessary, regarding unpaid invoices.
• Analyze project profitability, revenue, and margins.
• Communicating with target audiences and managing customer relationships.
• Conducting market research such as customer questionnaires and focus groups.
• Present and sell the newspaper’s offer to current and potential clients.
• Supporting and directing colleagues and employees.
• Reaching the target required per day.
• Performing analysis of customer behaviours, market condition and competition situation from the collected data.
• Follow-ups on client's accounts, portfolios, cash, and send them daily their statements, invoices, portfolio updates.
• Provide expertise and advice to managers and stuff on all matters with public relations implications.
• Record and document security transactions, such as purchases, sales, conversions, redemptions, and payments, using computers, accounting ledgers, and certificate records.
• Correspond with customers and confer with coworkers in order to answer inquiries, discuss market fluctuations, and resolve account problems.
• Aware people of the importance of water for life and how this would affect them on the long run.
• Increase productivity by providing information and ideas to aware the people.
Working for one month ended with successfully with recommendation letter addressed to The National Centre for Social Justice and Peace to join an the initiative “Together for Water”.
• Worked with them for one month then they recommended me to The National Center for Social Justice and Peace as they held an initiative called “Together for Water” and they needed a law students to hold such initiative all over Egypt.
• Planning Publicity strategies and campaigns
• Writing and producing presentations and press releases
• dealing with inquiries from the public, and related organizations
• Organizing promotional events such as conferences, open days, exhibitions, tours and visits
• Speaking publicly at interviews and presentations
• Liaising with clients, managerial and journalistic staff about budgets, timescales and objectives