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Ayat Hassan, Appointment setter

Ayat Hassan

Appointment setter·Pro dials

Egypt

High school or equivalent, faculty of specific education

Work experience

Total years of experience: 1 years, 8 months

Appointment setter

June 2026 - Present

Pro dials

Cairo, Egypt Remote

June 2026 - Present

Company industry:
Insurance & TPA

Debt Resolution Specialist

May 2026 - July 2026

Dial expert

Cairo, Egypt Remote

May 2026 - July 2026

Consulted with clients to evaluate their financial situations and discuss debt relief options.








Educated prospective clients on debt resolution programs, enrollment requirements, and potential benefits.
Built trust with clients through active listening and professional communication.
Effectively handled objections and concerns while guiding clients toward suitable financial solutions.
Maintained accurate client records and follow-up schedules using CRM systems.
Worked toward daily and monthly sales and performance goals in a fast-paced environment.
Collaborated with team members to maximize client satisfaction and conversion rates.
Demonstrated strong negotiation, persuasion, and relationship-building skills throughout the sales process.

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Real Estate Consultant — The Address Investment

March 2025 - April 2026

The Addres Investment

Cairo, Egypt

March 2025 - April 2026

Assisted clients in identifying suitable real estate investment opportunities across various trusted

developers.
Built long-term relationships with buyers by understanding their financial goals and property preferences.
Presented project details including location advantages, pricing structures, and payment plans.
Handled client objections professionally and guided customers toward informed purchasing decisions.
Coordinated meetings and property discussions to provide detailed consultations.
Worked with multiple developers and projects to match clients with the most suitable investment
opportunities.
Maintained organized client records and followed up on leads to ensure strong conversion potential.
Used Zoho CRM to track leads, manage client interactions, and maintain accurate sales records.

Company industry:
Real Estate

Telesales Representative – English Account

December 2024 - March 2025

Partners Outsourcing

Cairo, Egypt

December 2024 - March 2025

Handled customer interactions and provided support related to DME services.




Achieved daily and monthly performance targets consistently.
Maintained high productivity while managing a high volume of calls.
Demonstrated strong communication and problem-solving skills when assisting customers.

Company industry:
Telemarketing

Education

Ain Shams University

June 2028

June 2028

High school or equivalent, faculty of specific education

Egypt

Skills

CONSULTING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE

Intermediate

CUSTOMER SERVICE

Intermediate

DEBT CONSOLIDATION

Intermediate

EMPLOYEE PERFORMANCE MANAGEMENT

Intermediate

PERSUASIVE COMMUNICATION

Intermediate

SALES

Intermediate

TELEMARKETING

Intermediate

Debt RESOLUTION

Intermediate

Languages

Arabic

Beginner

English

Expert

Turkish

Intermediate

Hobbies and interests

creativity and designs, mostly in fashion and interior designs.

I am passionate about both interior and fashion design. I enjoy creating and visualizing unique interior spaces and often imagine new layouts, color palettes, and decorative concepts. As a Fashion Design student, I love sketching clothing ideas, exploring trends, and expressing creativity through design. I look forward to building a career where I can turn these ideas into reality.