MEA Senior Data / Business Analyst
Wunderman Thompson (Microsoft Team)
Total years of experience :11 years, 8 Months
Managing - Responsible for delivering data analytics projects for regional area for ultimate
strategic decisions making using different data management systems.
Analyzing - Collecting and analyzing complex data to perform customer behavior, trends
and risk analysis.
Reporting - Providing business recommendations and periodically reporting on a weekly,
monthly, quarterly, and yearly basis.
Designing and Presentation - Producing and communicating findings to stakeholders
(CMO, Corporate teams) using multiple data visualizations including dashboards, maps,
graphs, charts, and infographics.
Oversee - Managing customer, campaigns, and budget data to disseminate valuable
information and insights on (customer potential, demand generation, campaign performance
and marketing ROI) that improve business results.
Communication - Liaising with the Marcom and analytics team to validate, analyze of
measurement data, and finding solutions for any quality measures to enhance overall data
quality and credibility.
Planning and organizing - Conducted multiple projects simultaneously in logical and
structured way, responsible for projects requirements (Initiating, planning, designing, testing,
and closing after end user acceptance) to ensure on-time & accurate successful delivery.
Troubleshooting - Using different technologies for solving ad hoc business problems and
working with technology partners to translate innovations into robust analytic solutions.
Managing - Used CRM systems and technology professionally to provide a broad range of
-complex administration support to achieve business goals and growth.
Analyzing and reporting - Performed data analysis, gathering statistical data, and
generating ongoing informative reports in daily, weekly, monthly and annually basis for
effective decision making by creating a constructive measurements baselines and findings.
Communication - Professionally led and guided diverse groups of stakeholders proactively
and effectively liaising with teams at different level of the organization located in remote
environments or in the local office to achieve ultimate and accurate results.
Designing and Presentation - Used BI reporting tools to create, mine, and interpret
multiplex data sets to improve the quality of the data to prepare accurate statistical/insightful
reports and present dashboards that meets quality standards and Support the business.
Problem-Solving - Implemented innovative solutions for ad-hoc requests, monitoring and
auditing data quality to identify improvements and to avoid any potential issues/escalations.
Managing - Handled Latin America, and Europe Inbound customers, Monitored and
controlled any project till its closing.
Planning and organizing - Refined planning and organizational skills that balance work and
responsibilities for (Initiate, Plan, and execute) trips, tours, events, accommodations, Flights,
restaurants, and etc. till its closing within budgets parameters and the prescribed time frame in
a professional manner.
Financial Planning and Calculating - Prepared Annual Statement, Monthly reports,
summer/winter Contracts, daily financial documents (Payments, Invoices, vouchers, bank
swifts, breakdowns, and quotations).
Problem-Solving and Evaluating - Evaluated projects through client's appraisal to ensure
customer satisfaction and resolved swiftly customer complaints if any exist in a
methodical manner, to find appropriate resolutions and high level of quality.
