System Development Engineer
Trusteg
Total years of experience :9 years, 1 Months
-
9-Month Professional Diploma, Professional Systems Developer (ITI)
Projects :
- On Line Library using Entity Framework
- On Line Shopping using ASP.net
- Examination System using SQL Server
- I worked as an assistant teacher in courses (logic - programming with c plus plus - machines -
graduation project(CCNA - CCNP) - Network - Matlab).
- Tutor or mentor students.
- Prepare presentations for lectures.
- Hand out assignments and grade papers.
- Proctor examinations.
- Record grades and inform students of their final grades.
- Meet with students during office hours.
- Teach undergraduate courses.
- Create and write materials such as a syllabus, visual aids, answer keys, supplementary notes, and
course websites.
- Take attendance and record responses.
- Work in a fast-paced call center environment to take incoming technical calls from customers.
- Resolve technical issues for voice, internet or data installation and connection issues. remotely
configure and troubleshoot client's equipment or simply educate customers.
- In the event the issue cannot be resolved, escallate the call to the next tier of support or arrange
dates, times & access arrangements for a service call. Some companies also ask their Tech Support
employees to sell additional services.
- utilize multiple computers and databases to record of the results of your interactions.
I have trained in GASCO Company for a month in 2012
Professional Systems Developer Professional training programs are designed to adopt world trends in the ICT domain and introducing them to the Egyptian ICT Human Resources through ITI branded 9- Month Professional Diploma. Over 5, 500 graduatedas world-class IT professionals; they not only support a vibrant ICT sector in Egypt, but also help promote innovation. www.iti.gov.eg/Portals/0/Documents/Intake_34_Professional_Developer%20track.pdf
