Ayaz Usman, SR. Marketing & Sales Mgr ERP / CRM / WMS / HMS

Ayaz Usman

SR. Marketing & Sales Mgr ERP / CRM / WMS / HMS

Modern Technology Co. LLC

Location
United Arab Emirates - Sharjah
Education
Master's degree, MBA in Marketing Management
Experience
10 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :10 years, 10 Months

SR. Marketing & Sales Mgr ERP / CRM / WMS / HMS at Modern Technology Co. LLC
  • Oman - Muscat
  • January 2013 to December 2015

 Expertise in CRM Management
 Giving Presentation & PPTs to the Clients on the Companys Portfolio explaining its quality, Services, Clientele etc & create room for the technical team to have their initial pitch & escalate the suspect to a prospect.
 Utilizing the market research team information & forecast the Product market & target marketing areas for the Sales Team.
 Conducting & Organizing Road Shows for the Launch of New Software in DIC- Dubai & Other Five Star hotels.
 Email, Mass Media & Campaigns.
 Expertise in Branding Management, Theme & Concept Ideology, Web Commerce & E marketing.
 To take special care on the designing the Brochures & select an Printing & Publishing company to design brochures. The essential key points considered during the brochure designing is Appearance, Content & instinctive attraction.
 Co- coordinating & Receiving information with the Market Research team to find out the innovations in the market & the competitors & providing inputs to the enhancement of the Software product to stay in pace with the market.
 Software product enhancement is also co ordinate with the development team in case a new tool has to be added or a report designed has to be customized etc.
 Creating Flyers & Pamphlets for the Immediate Attraction of the Clients
 To Ensure the effective branding of the Software Solutions in designing the brand mascot, images & the logo to reach the SMB market & signify the quality & Service of FocusSoftnet.

Marketing & Sales Manager - SAP A1 / SAP BI & SAP CRM at Conquer Infoteck JLT
  • United Arab Emirates - Dubai
  • July 2011 to November 2012

Job Profile : Sales & Business Development Experience with Multi Diversified Business Industry (2005 till Date

People Management Experience & Approach in Sales, Marketing & Business Development

 Strong experience in handling Sales Team as well as direct selling in SMB, large corporate, banks
and government organizations.
 Effective and result oriented client requirements consultation, project management, channel sales management as well as building alliances and partnerships with ISV, OEM, hardware vendors, IT companies, auditors firms etc.
 Providing tele script & database to the telemarketing team to capture the prospect in their calls.
 Mentoring & Knowledge transfer to the team on the Multi diversified business model in the industry
 Analyzing and working on the qualified leads provided by the inside sales team and the field sales team & sometimes qualify the leads for my confidence.
 Monitoring the sales activities of the crew and supporting and helping them to perform well.
 Daily monitoring the DSR & CRM Lead report
 Reporting to the Sales Head periodically.
 Supporting the team in demos & closures as well
 Motivating the team members on their strengths and support them in rectifying their weakness
 Working on the Sales Forecast in the CRM
 Helping the marketing team with B2B, B2C presentations, Branding, Market Research & Promotions

Marketing & Sales Manager at AGT Infotech (3I Infotech)
  • United Arab Emirates - Dubai
  • September 2009 to June 2012

 Business Process Study / Business Process Re Engineering
 Submitting Documentations to the Client Management after the Requirement Study
 Lead / Business Opportunities Generation regularly & frequently using different channels like Auditors, IT Consultant companies, hardware Vendors & direct cold calling.
 Demonstration & Presentation for multiple Session with the Client teams as per their specific business requirements
 Closing the Contracts & signing up an agreement with them. Invoicing to the Clients & collecting atleast 50% or more if possible advance payment for providing the license.
 Project Management Process initiation
 Provide a task plan for the project & ensure the completion within the committed date
 Co ordinate with the Implementation Manager on the commencement & completion of the project by proper implementation/ Training etc.
 Ensure the Implementation team has received the COC & Customer Satisfaction to receive the balance payment.
 Co ordinating & Receiving information with the Market Research team to find out the innovations in the market.

Sales Engineer / Account Manager at Atlas Group
  • United Arab Emirates - Abu Dhabi
  • August 2008 to August 2009

Sales of Low current ELV products to the UAE market

 Regularly visiting the Main contractors for enquiries relating to ELV & Infrastructure systems.
 Discovering under construction building in niche areas & gathering information from the project managers at site to create new enquiries for ELV infrastructure systems.
 Establishing meetings with the top consultants and giving them the complete dossier about the product & services offered by the company.
 Work in Liason with the consultants to list the manufacturer products approved by civil defence in there forth coming projects offered by the company.
 Collect the ED’s, BOQ & the approved manufacturers list to be quoted for the projects for either job in hand or tenders.
 Actively take part in government and private tenders in the country.
 Work on the BOQ’s on the approved manufacturers list & prepare the complete costing sheet.
 Utilise the costing sheet to convert in to a quotation with the complete BOQ adding the mark-up & logistics (Customs, Freight & chargers) to complete the quotation.
 In case of ED the design team works on plotting the BOQ & creating the legend for ELV & Infrastructure projects & hand over the same to the sales team.
 Engaged in the process of preparing a sophisticated technical submittal comprising of products codes, specifications, images, recommendations, civil defence approved information for bands certification from the manufacturer as per the UL standards.
 Handover the complete quotation & the technical quotation with the main contractor.
 Follow up with the main contractor on the queries and clarification raised.
 If acquire the complete confidence of the main contractor & the consultant by providing product samples.
 Establishing a meeting with the main contractor, consultant & my technical head to give assurance on the installation & commissioning.
 To discuss with main contractors on the commercials & provide discounts & additional warranties if required.
 Discuss back with the manufacturers on negotiating the prices proposed for products & services.
 Submitting the revised quotation & follow up.
 Closing the deal & collecting the payment as per the payment terms.
 Passing on the complete file to the technical head for supply chain, logistics & commissioning of the products to be supplied in the project.
 Coordinate with the main contractor & the technical head on the progress of the project.
 Ensure the satisfaction to the main contractor & the client in the quality of the products services offered.
 Have a mild follow throughout the project & ensure the project meeting the deadlines.
 Have continuous & excellent relation with the contractor, consultant & client for forth coming projects

Marketing & Sales Team Manager at FocusSoftnet
  • United Arab Emirates - Abu Dhabi
  • February 2005 to July 2008

 Expertise in CRM Management
 Giving Presentation & PPTs to the Clients on the Companys Portfolio explaining its quality, Services, Clientele etc & create room for the technical team to have their initial pitch & escalate the suspect to a prospect.
 Utilizing the market research team information & forecast the Product market & target marketing areas for the Sales Team.
 Conducting & Organizing Road Shows for the Launch of New Software in DIC- Dubai & Other Five Star hotels.
 Email, Mass Media & Campaigns.
 Expertise in Branding Management, Theme & Concept Ideology, Web Commerce & E marketing.
 To take special care on the designing the Brochures & select an Printing & Publishing company to design brochures. The essential key points considered during the brochure designing is Appearance, Content & instinctive attraction.
 Co- coordinating & Receiving information with the Market Research team to find out the innovations in the market & the competitors & providing inputs to the enhancement of the Software product to stay in pace with the market.
 Software product enhancement is also co ordinate with the development team in case a new tool has to be added or a report designed has to be customized etc.
 Creating Flyers & Pamphlets for the Immediate Attraction of the Clients
 To Ensure the effective branding of the Software Solutions in designing the brand mascot, images & the logo to reach the SMB market & signify the quality & Service of FocusSoftnet.
 Business Process Study / Business Process Re Engineering
 Submitting Documentations to the Client Management after the Requirement Study
 Lead / Business Opportunities Generation regularly & frequently using different channels like Auditors, IT Consultant companies, hardware Vendors & direct cold calling.
 Demonstration & Presentation for multiple Session with the Client teams as per their specific business requirements
 Closing the Contracts & signing up an agreement with them. Invoicing to the Clients & collecting atleast 50% or more if possible advance payment for providing the license.
 Project Management Process initiation
 Provide a task plan for the project & ensure the completion within the committed date
 Co ordinate with the Implementation Manager on the commencement & completion of the project by proper implementation/ Training etc.
 Ensure the Implementation team has received the COC & Customer Satisfaction to receive the balance payment.
 Co ordinating & Receiving information with the Market Research team to find out the innovations in the market.

Education

Master's degree, MBA in Marketing Management
  • at Anna University
  • October 2004

AWARDS & ACHIEVEMENTS DURING THE WORK PERIOD  Gold Medalist in an Management meet held at Sheraton hotel for the best Communication Skills conducted by All India Institute of Management World Wide  Best Debutant Award Sales 2005 , Highest ROI Executive award for 2 times , Highest Sale of 2014 MARKETING HUMAN RESOURCES MANGEMENT Advertisement and Direct Marketing MANAGERIAL BEHAVIOUR & EFFECTIVENESS Service Marketing HUMAN RESOURCES TRAINING & DEVELOPMENT Web Marketing ENTREPRENEURIAL GROWTH Marketing Research & Development PRINCIPLES OF MANAGEMENT

Specialties & Skills

Event Management
SWOT analysis
Marketing
Power Point Presentations
Microsoft Office
SAP ERP & CRM
Business Intelligence

Languages

English
Expert
Hindi
Expert
Arabic
Intermediate
Tamil
Expert
Urdu
Expert

Training and Certifications

Gold Medalist in Best Communication Skills (Certificate)
Date Attended:
February 2008
Valid Until:
January 9999

Hobbies

  • Playing cricket , Music , Movies , Compering for Shows & programs, etc.
    Mr. MBA - Crescent College Fashion Paegant Dance Competitions Won Many Man of Match Award in Cricket league in India