AYCE ODABASI

• Conducting tours and leading excursions in collaboration with Dubai and Abu Dhabi based tourism agencies.
• Providing assistance, in-depth information and cultural, historical and contemporary heritage interpretation to both organised tours and individual clients at educational establishments, religious and historical sites, museums, scenic locations and other significant tourist attractions of Dubai.
• Drafting various recreational programs for tourists.
• In order to maintain a smooth - running programme, dealing directly with issues and concerns, ensuring that the guest satisfaction is effectively achieved.
• Observing and analysing guest behaviours and demands in an effort to provide related parties with feedback on ways in which the customer experience could be improved.

• Working as a Turkish, English and German Consecutive Interpreter in exhibitions, tradeshows, events and conferences taking place in UAE.

• Composition of corporate marketing strategies, planning and conducting sales activities of Diyetkolik.com; an interactive platform designed with the purpose of providing attainable services on healthy nutrition, diet plans and physical exercise.
• In collaboration with Human Resources Department and as a constituent of Employee Satisfaction Projects; presentation and tailoring of Diyetkolik.com plans to particular large scale firms’ needs and demands.
• Subsequent to acquisition of new corporate customers, supervision and follow up of procedures regarding supplementary commercial services such as kick - off meetings, interviews with experts, briefings with the attendance of dietician, exercise expert and psychologist, provision of content for company Intranet and monitoring of employee satisfaction measurement process via surveys.
• Determining supermarket and cosmetic shop chains so as to position as Diyetkolik.com vendors and / or develop cooperation for Internet integration, conducting of related sales and pricing activities.

• Within the borders of Beşiktaş Municipality and the district, establishment and commission of new enterprises as well as conducting all sorts of operations regarding functional procedures of these facilities.
• Implementation of all required procedures in order to provide a complete coordination between the headquarters and the municipal units, concerning the issues such as flow of information, cooperation, usage of resources, planning and employment.
• Monitoring, evaluating and reporting the enterprises' activities with regards to their conformity with requirements of legislation, municipal policies and commercial life.
• Conducting meticulous activities in an attempt to accelerate the usage of the goods and services manufactured by the cooperated suppliers.
•Planning and coordination of all service activities with a view to conducting presentation
and sales in accordance with service standards, responsible of all purchasing activities
as well as inventory control.
•Evaluation of feedback relating to service quality, in case of demand, altering the type of service presentation and diversification of food and beverage menu.

• Conducted fieldwork in collaboration with the Portfolio Managers in order to reach regional targets.
• Supervised the sales process in all aspects to ensure its strict coherence to the General Sales Procedure and Individual Pension System Regulations.
• Coached and trained the Portfolio Managers, arranged information meetings and training programs to maintain and update their knowledge of life insurance and pension products as well as promote their efficiency in sales.
• Implemented promotion activities in accordance with budget conditions.

• As a licensed Individual Pension System Broker, procurement of new participants to the system.
( Introduced 510 individual and 40 corporate participants to the system between November 2003 - May 2005 )
• Within the scope of financial counselling service, distributed the savings among the suitable pension funds.
• Regular visits to current customers in order to correspond to their different needs and inform them of the sectoral developments and if necessary, re-distribution of contributions among the suitable pension funds.

• Worked as an individual life insurance sales representative in the scope of financial counselling service.
• Formed a portfolio of 96 clients.