Impot & Export Supervisor - Logistics & Supply Chain
Kalpataru Overseas General Trading
Total years of experience :16 years, 1 Months
• Handling local & international Sea and Road shipments.
• Preparing purchase orders, Proforma invoice, commercial invoice, packing list and COO.
• Coordination with warehouse team and sales team to arrange and dispatch the orders.
• Providing shipping instruction to the agent and transporter.
• Submitting import documents to the local agent prior to the vessel arrival.
• Updating and sharing monthly order reports to the Director.
• Other duties includes office Administration & PRO work, arrange new employs visa and cancelations, schedule shipment delivery with transporter after coordination with warehouse etc.
Handling locally and internationally Sea, Air and Road shipments for Medlab, Pharma and Consumer divisions. Working with well know companies like Baxter, STRYKER, Avanos, Carl Zeiss, Getinge, Boston, 3M Gulf Ltd, FUJIFILM, Abbott, Bayer, BRITANNIA, Hikma, Novartis, GSK etc . Working closely with operations, warehouse and Sales teams. Booking the shipment with various shipping lines, arranging MOH Pre-IP payments and final Permits submission. Giving shipping instruction to the agents and transporter. Submitting import documents to the local agent prior to the vessel arrival. Submitting documents to clearing agents. Other duties include updating and sharing shipment tracker with team and warehouse, updating costing in oracle, updated required documents in system, scheduling shipment delivery with transporter after coordination with warehouse etc.
Handling locally and internationally Sea Export and import shipments for Prestige, Meyer, Preethi, Winsor, Helios, Sweany, Butterfly, TTK, Remington. Work as the liaison between the sellers and the customers. Working closely with operations and Sales teams. Booking the shipment with various shipping lines. Submitting the shipping instruction to the agents and shippers. Handling customers enquires and complaints quickly and efficiently. Submitting export and import documents to the destination agent, local agents prior to the vessel arrival at the destination port. Ensuring all shipments is invoiced and files are closed on time. serving other duties include communicating relevant information to national and international customers and sales companies, Local and international agent, arranging customs clearance and custom documents submission to Dubai customs and Ajman Port, handover documents to the relevant department for costing. Etc
Preparation and submission of new employee’s visa, company renewals, Trade license, etc.
Preparing Memos, Appointment Letters, Arranging interviews, Schedule meetings, and managing confidential documents of the company. Preparation and submission of production and financial Reports, tax invoices, Proforma invoices, Sales Order, Delivery notes, Credit Memos, weekly financial reports, and tax returns reports. Analyzing accounts and meeting with the clients for the accounts-related issues.
UAE's largest integrated Exhibition Design & Build Agency. Identifies business opportunities by identifying prospects bringing new projects for the company by establishing contact and developing relationships with prospects; recommending solutions. Maintains good business relationships with clients by providing support, information, and guidance. Provide support before, after, and during the build-up of stand and events like Gitex, Big 5, Hotel Show, Arab Health, Jeweler Show, etc. Prepares reports and maintains quality service by establishing and enforcing organization standards. Contributes team effort by accomplishing related results as needed.
Preparing Memos, Appointment Letters, Arranging interviews, Schedule meetings, and managing confidential documents of the company. Preparation of prequalification and quotation for Fire Door and Fire Fighting division to the local and export client. Follow up on all inquires received by the client and respond to them. Preparing documents for Production Department after receiving a purchase order from the client. Follow up each Sales order. Keep track of all orders under production for the invoice, delivery, and dispatching of the material. Preparation and submission of production and financial Reports, Proforma Invoice, Sales Order, Delivery Notes, LC, COO, Commercial invoice, Packing List, Supply & Warranty Certificates.
Effectively providing general support to sales executive as a technical expert in HP’s technology, providing prospective enablement to employees in sales, pre-sales and professional services, Developing successful Proof- of-Concepts and bespoke offers by proper planning and implementation paradigm. Mapping product based solutions to customer’s distinctive business requirements.
Effectively managing customer’s complaints & queries through Ufone Support Helpdesk, adhering to Ufone defined SOP to provide quality customer service, follow-ups to maintain the service level by responding customers complaints with in turnaround time. Escalate the issue to the concern department. Furnish tax certificates, duplicate invoices, call records or any other document required on customer’s requests. Create Synergy through team work to complete daily objective and overachieve given targets
Managed a diversified portfolio of customers like Dell, Toshiba, AT&T, Warner Bros, Amgen, Lumineers, Thunder, Canaccord, Conoco Philips, Sprint, Estee Lauder, Microsoft, Home Depot, Direct TV, About.com, AARP etc. Helped different clients in making business plans by critically analyzing there product reviews given by customer/experts on the internet.
Managed different outsourced projects like Secured Loans & Mortgages for Swift UK, Pay Day Loans, DMM, Sermo Claims Management, Startech Project UK etc. Managed data processing project for a Malaysian library where scanned files were mended and formatted according to the requirements.