Ayeshah Tabassum

• Directed internal operations and process optimization across departments, significantly improving efficiency by
over 50%.
• Developed and implemented operational procedures, approval systems, and reporting structures to ensure
accountability and transparency.
• Managed company budgeting, cost allocations, and quarterly VAT documentation with 100% accuracy.
• Guided staff onboarding, training, and adoption of new workflow management tools such as ClickUp and Zoho
Books.
• Created standardized reporting templates and dashboards to monitor financial and performance KPIs.

• Oversaw planning, coordination, and execution of multiple programs, ensuring efficient communication across
departments.
• Introduced workflow automation using Asana, improving project tracking efficiency by over 50%.
• Implemented structured processes for scheduling, reporting, and performance evaluation.
• Supported leadership in strategic planning, forecasting, and resource allocation.
• Designed automated dashboards and communication systems, simplifying the process of performance
monitoring and reporting for senior leadership.
• Coordinated with cross-functional teams to ensure project documentation, forms, and internal communications
were efficiently managed and updated.

• Promoted to Project Manager after successfully delivering operational improvements as Team Coordinator.
• Led and delivered 6 Projects successfully within its time scope.
• Managed daily operations across content, product, and marketing teams, ensuring alignment with company
goals and timelines.
• Designed and implemented process workflows that reduced project delivery time by 40%.
• Oversaw budgets, vendor coordination, and operational documentation for multi-department projects.
• Conducted weekly review meetings to track KPIs, productivity, and process efficiency; led performance and
escalation resolution.
• Headed onboarding and performance tracking initiatives using Jira and Microsoft Office tools.
• Collaborated with academic content creators, software developers, and design teams to deliver educational
solutions aligned with institutional objectives.
• Prepared formal presentations, academic proposals, and status reports for internal and external stakeholders.

• Coordinated day-to-day business operations and project workflows between cross-functional teams.
• Monitored budgets, expenses, and progress metrics while ensuring on-time completion of project milestones.
• Designed Excel tracking systems for performance & resource allocation, increasing team productivity by 60%.
• Built and maintained trackers for timelines, resource allocation, and deliverables using Excel and Jira.
• Prepared reports and documentation for management review and strategic planning.
• Provided administrative and logistical support to the Project Manager, ensuring project milestones, deliverables,
and documentation were accurately tracked.

• Managed day-to-day business operations and project workflows across content development and client delivery
team, ensuring smooth workflow and adherence to deadlines.
• Monitored budgets, expenses, and progress metrics while ensuring on-time completion of project milestones.
• Designed Excel tracking systems for performance and resource allocation, increasing team productivity by 60%.
• Prepared reports and documentation for management review and strategic planning.