Business Development Manager
Miki Travel
Total years of experience :16 years, 2 Months
-Handling key sales accounts in U.A.E., Qatar, Bahrain Turkey and Iran markets.
- Build and promote strong and long lasting customer relationships by understanding their needs.
- Perform monthly sales forecasting and competitive analyses to determine product performance levels.
- Promotional activities.
- Written communications and negotiations with
various suppliers for big value bookings, group
bookings and for VIP customers
- Devising strategies and techniques necessary for
achieving the sales target.
- Design and implement a strategic business plan
that expands company’s customer base and
ensure its strong presence.
- Cold calling potential clients via telephone or
personal visit
- Responsible for on boarding new clients and completion of their XML connections.
- Optimization of clients performance to achieve better results.
Handling key sales accounts in U.A.E. market.
Build and promote strong and long lasting
customer relationships by understanding their
needs.
Maintaining weekly and monthly reports.
Perform monthly sales forecasting and competitive
analyses to determine product performance
levels.
Promotional activities.
Written communications and negotiations with
various suppliers for big value bookings, group
bookings and for VIP customers
Devising strategies and techniques necessary for
achieving the sales target.
Design and implement a strategic business plan
that expands company’s customer base and
ensure its strong presence.
Cold calling potential clients via telephone or
personal visit
Ensure thorough and complete coverage of Operations team for a comprehensive client servicing, and maximum productivity
Consolidating month end sales report with applicable information
Managing a team of 03 members by efficiently planning, organizing and implementing weekly & monthly updates on suppliers and procedures.
Reviewing individual and team goals on a weekly basis
Responsible for training of new staff and assisting staff in different offices.
Member of Operations team of 15.
Executing daily bookings, answer to all clients calls
and assisting with their needs.
Making calls to agents with big value bookings to
extend further help.
Meeting agents accompanied with Business
Development Managers on monthly basis to meet
agents and discuss how we can help them further.
Built strong customer and client focus.
Responsible for the Sales, Reservations, Operations, co-ordination and accounting of each group
Visiting agents to develop and increase the groups business.
Responsible for training of new colleagues.
Accompanying groups while on road.
Responsible for arranging all FAM trips for GTA -
Dubai office.