Technical Team Leader
Univest Business Machines
Total years of experience :17 years, 3 Months
• Implementing, Designing and Troubleshooting Network infrastructure projects for customers (Fortinet, Sophos, and Netgear).
• Implementing, Designing and Troubleshooting Security projects for customers.
(Cisco, Fortinet, and Kaspersky).
• Implementing, Designing and Troubleshooting Virtualization Projects.
(VMware VSphere, Microsoft Hyper-V).
• Network Project Lead and Manage Client accounts.
• Preparing, Configuring and Installing New Servers, SAN Storages (Rack, Tower).
• Installing and Configuring Backup and Disaster Recovery solutions.
(VEEAM, Acronis, Symantec Autoexec Backup, Windows 2008, 2012)
• Manage and Lead Technical Team.
• New Employees Training.
Macro Applications - Amman, Jordan (www.macroapps.com)
(Microsoft, Cisco, Fortinet, Netgear, Kaspersky, Iomega, HP, Dell, Toshiba, Acer)
➢ Team Lead - Network and Technical Support (2009 - Present)
➢ Job role:
• Implementing and Troubleshooting Network infrastructure projects for customers (Cisco, Fortinet)
• Implementing and Troubleshooting Security projects for customers (Cisco, Fortinet)
• Network Project Lead and Manage Client account.
• Training of the new Employee.
Macro Applications - Amman, Jordan (www.macroapps.com)
➢ Senior Network and Technical Support Eng. (2007 - 2009)
➢ Job role:
• Troubleshooting and Solving Issues Related to Network and Servers for Customers have (24/7) Support Contract.
• Installing and Managing Antivirus Solutions (Kaspersky and Norton)
• Implementing and Managing Servers (Windows 2003, 2008, 2012)
• Installing and Managing content filter Solution (ISA, Exchange)
• Preparing and Configuring Servers (Configuring RAID Options, Installing OS)
* B.s Information Technology. Faculty of Applied Science Al-Balqa' Applied University October, 2001 - July, 2005 Very Good, 3.35 out of 4.00