Ayman Al Ramahi

Managing IT Department & ERP Applications

Joined the organization as ERP Senior Application Lead Consultant, moved on upward career trajectories, to merit promotion to the position of Group IT Manager

Designation Chronology:
• June’16 - Present: Group IT Manager
• April’12 - May’16: IT Application Manager
• Jan’08 - March’12: ERP Senior Application Lead Consultant, Deputy Application & Development Manager

Accomplishments:
• Proffered global technology vision, strategy & leadership for developing/ delivering value-added technology solutions for the Group.
• Instrumental in establishing annual plans, strategies and IT procedures to attain Group’s technology objectives.
• Superintended Information Technology teams, leveraged leadership skills to motivate staff and influence peers to attainment of critical goals.
• Authored departmental help manuals to assist staff with IT matters.
• Instrumental in establishing cloud concepts in the organization and refurbished the cost operating model from CAPEX to OPEX.

Key Responsibilities:
• Providing direction, implementation, and hands-on support for technology solutions that enable mission-critical business operations across the Group.
• Setting IT strategies, policies and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Facilitating evolution of information technology, developing and implementing new IT standards in existing projects. Guaranteeing implementation of various quality control measures to ensure highest quality standards.
• Developing annual operating budgets for the department and monitoring implementation of these to ensure cost effectiveness, financial and functional targets are met.
• Administering procurement of software/hardware and other IT supplies. Assuring and implementing continuous improvement in the procurement management process.
• Preserving assets, information security and control structures. Managing assets by implementing disaster recovery and back-up procedures and information security and control structures. Supervising system troubleshooting, backups, database, and system recovery.
• Developing IT training programmers for new employees. Providing training on technicalities of internet firewall and protocols such as TDM, MNS and Soft Switches.
• Managing, coaching and mentoring a high-energy, high-impact IT teams, capable of delivering transformational results.

Key Projects to Credit:
• ISMS ISO27001:2013 Standard Implementation Project
• Network Upgrade Implementation Project
• Cisco call center Upgrade Implementation Project
• Oracle JDE9.2 Upgrade Implementation Project
• Disaster Recovery Implementation Project

Accomplishments:
• Managed ERP Application Consultants. Successfully developed agreed solutions & implemented new systems. Ensured integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources in the most challenging environments.
• Championed strategic technological planning initiatives to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies.

Key Responsibilities:
• Performed business process reengineering, as-is/to-be modeling, functional mapping, gap analysis/resolution.
• Liaised with business team to collect all new business requirements. Identified business drivers. Designed, configured, prototyped well thought out, robust solutions. Aided business with change-management activities.
• Investigated, analyzed business requirements and transformed them into technical solutions. Provided independent and objective advice on the use of IT.
• Reviewed vendor proposals for implementing ERP and other applications to acquire the best combination of functional software applications that best meets company needs within any limitations of available funding.

Accomplishments:

Key Projects to Credit:
Al Jeel Medical & Trading Company, Saudi Arabia (Jan 2011 to Aug 2011)
Role: ERP Lead Consultant
Environment: JDE EnterpriseOne 8.12
Modules Implemented: Rollout Project: Finance - Distribution - CSMS - HR & Payroll

El Ajou Group Trading Company, Saudi Arabia (Jan 2008 to Dec 2008)
Role: ERP Lead Consultant
Environment: JDE EnterpriseOne 8.12
Modules Implemented: Finance - Distribution - CSMS - HR & Payroll

Key Responsibilities:
• Effectively implemented finance, distribution, CSMS and HR & Payroll modules.
• Crafted detailed plans to implement the JDEdwards suite to meet business requirements. Determined project milestones, tasks, and resources required for the implementation of the suite
• Administered day to day management of team activities, pro-actively led meetings to determine the best solution to technology problems.
• Developed detail business process models, understand data requirements, discuss/agree issues and their resolutions & Prototype design (CRP).
• Act as Project Lead for a specific JDEdwards Business area being implemented.
• Worked closely with JDEdwards consultant, conducted Analysis and Process Improvement Workshops, and assisted with the development of Conference Room Pilot (CRP).
• Partnered with JDE consultants in order to: Develop prototype plan/scripts, develop/maintain procedures, develop end user training materials, test plans and scripts as well as provide direction and guidance to the business area team members.

Designation Chronology:
• May’06 - Dec’ 07: Information Systems Consultant
• Sep’04 - Apr’06: PeopleSoft Application Consultant

Accomplishments:
• Successfully led full lifecycle of complex technology projects. Agreed and delivered as per project scope, budget and timescales.
• Propelled client satisfaction through enhanced project management- design and implementation of preferred solutions.
• Supported sales team, where appropriate, in identifying potential clients, building and maintaining contact with client organizations.

Accomplishments:
• Successfully implemented: Finance - Distribution - CSMS - HR & Payroll modules.
• Served as Sub-Project Manager for the roll out to the end-users.
• Bridged between implementer consultants and key-users and process owners.
• Partnered with the process owner in mapping the process in establishing ‘to be’ process.
• Responsible from business side for development of reports/forms and approve designed reports and forms.