HR Director -Training -ISO Coordinator(consultan)
el sewedy cement
Total des années d'expérience :27 years, 6 Mois
Managing and directing the Analysis and design of work and manpower planning, selection, appointment, training and development and develop career path, transport, promotion, safety, security and Affairs administrative and wages and salaries, benefits and compensation, insurance, healthcare and deductions and taxes make work and motivation and reduce the rate of labor turnover the results achieved the rehabilitation and the granting of the company's ISO certification through the planning and processing internal programs supporting documents for this and follow-up - External and internal relations of the company where she was in its infancy
Preparation and implementation of programs, occupational health and safety with senior management (UOSHA, OSHA)
Managing training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs.
Measures the effectiveness of training to ensure a return on investment. and directing the training plans of the company and measure the results achieved the rehabilitation and the granting of the company's ISO certification through the planning and processing internal programs supporting documents for this and follow-up - External and internal relations of the company where she was in its infancy
Preparation and implementation of programs, occupational health and safety with senior management (UOSHA, OSHA)
In conjunction with managers/supervisors and employees assess and define training needs
Produce an overall training plan to assure necessary workforce competence
Develop and maintain up-to-date training and personal development plans and records for all staff
Managing a training budget
Deliver appropriate training programmers in accordance with legislation and current industry best practice
Identify, select, engage and manage training providers, internal or external to deliver required training
Maintain up-to-date knowledge of legislation relevant to training and disseminate any new requirements appropriately to colleagues
Produce reports as required
Use company tools as necessary
Develop a catalog in conjunction with external customers., local training providers and other relevant training sources
Produce maintain a brochure that summarizes the training offering that can be used to sell/promote externally
Organize and deliver external training using on-site or off-site training providers as appropriate. To include participant logistics and administration
Assist in the preparation of commercial offers for training
Ensure that overall customer experience is highly positive
Responsible for training plans and all documents of ISO
Amend and revise training materials prepared by instructors, such as outlines, text, and handouts.
Organize and develop training procedure manuals, guides and course materials such as hand-outs and visual materials.
Produce training materials for in-house courses as appropriate.
Conduct training programs for the subject identified by the top managers for RTA employees group.
Develop and maintain up to date training and personal development plans for all staff.
Deliver appropriate training programs in accordance with legislation and current best practice.
Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.
Facilitate the execution of all training plans.
Identify and assess training needs of staff by conferring with managers and supervisors or conducting surveys.
Periodically, evaluate training effectiveness.
Performs other responsibilities associated with this position when appropriate follow up the implementation of training plans and measurement - work part-time on a machine drilling metal cable
Drilling machine operator on the computer sheet (Identification Cards Cables) And Training Department for a period of 11 months before transfer to the management of quality
Responsible for front office and the distribution of shifts, to assist the Front Office Manager in the efficient running of the Front Office department by understanding the day to day running of the Front Desk, Guest Service Center, Concierge Desk, Guest Relations and Business Center. to assume responsibility for the Front Office in the absence of the Front Office Manager.
Ensure the continued commitment to first ten by executing effective per-arrival service that provides an efficient, warm and friendly arrival process.
Facilitate sessions, ensuring daily training sessions take place with the front Desk and Concierge. Contribute to and implement new training ideas.
Attend Guest Response meetings wherever possible. Ensure customer complaints are followed through using the LEARN process. Have a working knowledge of Guest ware, problem-tracking system.
LSOPs
Fully understand the LSOPs and ensure standards are implemented correctly within the Front Office.
Have a thorough knowledge of the Front Desk PMS system, Harris 2020, TMS, Vanguard and Guest link.
Have a good knowledge of the fire panel and fire procedures. as well as booking companies and individuals and all types of religious tourism and attractions for the groups
Responsible for Working arrangement on flights buses arriving and departing to and from Cairo Hurghada Sharm el Sheikh Taba and the northern coast of service inbound and outbound tourism and provide excellent service to customers and work at their own pace
project management professional
