junior system admin - Help Desk - Technical Support
Contact Group
مجموع سنوات الخبرة :9 years, 11 أشهر
- Provide services to one of 5 Contact Group factories ( Block factory )
- All factories connected via leased line and VPN
- fortigate firewall
- load balance TP link
- The sole responsible for the factory ( get support when I need )
- basic service that in above mentioned to more than 100 devices .
super administrator in domain controller .
work on spiceworks ticket system .
discover & monitor network traffic for all PC’s or any another devices in the same vlan and make a speed limited to any one .
node endpoint security + license key .
Install and prepare interactive projector .
Manage outlook for all clients with archive & backup pst file .
Install java and prepare devices & internet explorer to work on oracle ERP system .
person in charge of stock devices .
provide services to many places including that basic service :
professional work on windows (( XP - 7 - 8.1 - 10 )) & activations .
make infrastructure network for PC’s .
Installing software, configuring and testing customer PC’s & server workstation .
Configuring USB & network printers .
Control and audit the computer and user configuration authority and permission and rights access .
Implementing and configuring dynamic host configuration protocol \[DHCP\] to assign IP address with all network settings \[Network Mask+ DNS +Default Gateway\].
Implementing and configuring files to storage and management all data, and also to facilitate user access by network mapping for the folder share .
Create and configure backup for the system and application and critical data with schedule job tasks by using acronis true image .
Install, Support and maintenance hardware and software infrastructure according to best practices.
IT technical support & helpdesk
•professional work on windows (( XP - 7 - 8.1 - 10 )) & activations .
•Installing software, configuring and testing customer PC’s & server workstation .
•Configuring USB & network printers .
•Control and audit the computer and user configuration authority and permission and rights access.
•Implementing and configuring dynamic host configuration protocol \[DHCP\] to assign IP address with all network settings \[Network Mask+ DNS +Default Gateway\].
•Implementing and configuring files to storage and management all data, and also to facilitate user access by network mapping for the folder share .
•Create and configure backup for the system and application and critical data with schedule job tasks by using acronis true image .
•Install, Support and maintenance hardware and software infrastructure according to best practices.
•delegated administrator in domain controller : edit computers setting - install & remove software .
•join computers to domain .
•discover & monitor network traffic for all PC’s or any another devices in the same vlan and make a speed limited to any one .
•kaspersky endpoint security & agent setup + license key .
•Manage fingerprint & RFID card attendance device and his system .
•Install and prepare interactive projector .
•teach computer for all grades
Network and maintenance lecturer at CTM center
What is network mean - how it's work - what is the hardware device used to make a connection
how to make network infrastructure - how to configuring network software.
discover and troubleshooting network problems
What is the computer hardware - what is the computer hardware servicing - how it's work
What is the drivers - how to identify hardware problems - how to find hardware failure .
IT technical support for network and maintenance with excellent grade .