AYMAN ELBAKRI

o Supervises daily performance of Sales team by following up on sales achievements and taking part in non-regular transactions during peak season to ensure the required sales target is achieved.
o Manage sales teams to achieve pre-determined operational targets by providing and analysing business plans to meet operation targets determined by the centre management.
o Monitor and evaluate the sales team performance to ensure that the specific portfolios of business performances are met by taking corrective action in coniunction with the centre management, whenever required.
o Responsible for ensuring sales processes are efficient and customer complaints are managed by promoting standard sales procedures to the sales team members.
o Coach sales team members to deliver a consistent standard of Customer Care, while taking actions to develop individuals for future growth within the organization.
o Ensure business process standards are maintained, including the monitoring of Customer data capture and accuracy at all Point of Sales.
o Supervises the sales team activities to ensure that all activities are carried out as per the company's policies and procedures through effective communication and monitoring.
o Meet with the Sales team to update on product knowledge through regular discussion and sharing information to enhance sales team confidence and performance.
o Address customer complaints that require support to the Sales Executive to maintain customer satisfaction and achieve Customer Engagement targets.

o Manage documentation and legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the business.

sales operations of sales team.
•Follow-up leads & samples provided by sales team.
•Implement strategies to sell products or services.
•Build new customer base to maximize sales.
•Retain existing customers by providing prompt customer services.
•Supervisor & oversee the maintenance of customer databases.
•Supervise accounts receivables team in collecting balances.
•Supervise field marketing & sales force.
•Analyze field reports & prepare sales documents.
•Analyze competitor pricing proposals & sales strategies.

for sales of spare parts of different car models & tires of different dimensions & specifications such as Pirelli. Marketing, Pricing & Competitors Researches.
•Locate & contact potential clients to offer advertising services.
•Provide clients with estimates of the costs of advertising products or services.
•Obtain & study information about clients' products, needs, problems, advertising history, & business practices to offer effective sales presentations & appropriate product assistance.
•Prepared quotation & submission on line.
•Preparing sales orders upon receiving the purchase order forwarded to the sales coordinator division.
•Prepared monthly report to the parts manager including (Order received, Order expected, Pending quotations, Customers visits). Public relations & Government follow-ups.
•Provided support to administration team for day-to-day translation.
•Identify new advertising markets, & propose products to serve them.
•Consult with company officials, sales departments, & advertising agencies to develop promotional plans.
•Maintain assigned account bases while developing new accounts.
•Process all correspondence & paperwork related to accounts.
•Inform customers of available options &provide samples.

marketing & sales operational objectives by contributing marketing & sales information & recommendations to strategic plans & reviews; preparing & completing action plans; implementing production, productivity, quality, & customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
•Accomplishes marketing & sales objectives by planning, developing, implementing, & evaluating advertising, merchandising, & trade promotion programs; developing field sales action plans.
•Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, & competitor's strengths & weaknesses; forecasting projected business; establishing targeted market share.
•Supervised cement deliveries from Port Sudan by trucks in Co-ordination with Logistic & Transportation Department. Responsible for the distribution of cement consignments to the retailers in Khartoum & to the whole sellers in other parts of the Country.
•Entrusted with collecting due amounts from customers & deposit it to the Banks.
•Co-ordinated with the internal audit department by verification of customers’ statement & conformation of outstanding balance.

around the various departments within the bank.
•Conducting transfers (TT out & TT in) & issuing draft cheques within the Pay & Receive section, preparing & receiving acceptance & cash against document (CAD), issuing letters of credit & guarantee to clients & other duties as requested by my superiors.