أيمن جروان, Area General Manager at Concorde Hotels Group, Madinah & Makkah

أيمن جروان

Area General Manager at Concorde Hotels Group, Madinah & Makkah

Concorde Hotels Group,

البلد
الأردن
التعليم
ماجستير, Master Degree in Tourism Management
الخبرات
24 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 0 أشهر

Area General Manager at Concorde Hotels Group, Madinah & Makkah في Concorde Hotels Group,
  • المملكة العربية السعودية - المدينه المنوره
  • أشغل هذه الوظيفة منذ يونيو 2019
Business and Event Management Instructor/Coordinator في Laureate Vocational Saudi Arabia
  • المملكة العربية السعودية - المدينه المنوره
  • ديسمبر 2015 إلى مايو 2019

• Prepares daily instructional lesson plans and instructs in a manner consistent with the philosophy, policies, and guidelines of the college.
• Instructs lectures and hands-on classes on campus, off campus or remotely to a standard consistent with the professional standards of the SSS.
• Works individually as an advisor for students who may need extra help, who have questions about course information, who want career guidance, or who need assistance in their studies.
• Provide regular and constructive feedback to students in an objective, consistent, and timely manner; evaluates and documents student performance using established methods and criteria; files course grades consistently and without prejudice.
• With colleagues, prepares, reviews, and revises course guides, syllabi, and appropriate curriculum materials for courses offered at the college, and any other educational materials required.
• Conducts instruction and table service in an exemplary manner consistent with the professional standards of the college, and within budgetary limits.
• Teaches assigned courses following the schedule and curriculum provided for each course.
• Supervises students in delivering quality hospitality and service according to college guidelines.
• Enforces sanitation principles (appropriate to particular teaching assignment), attendance policies, Institute’s Professionalism, Uniform, and Hygiene Policy, and other academic policies.
• Assumes responsibility for equipment and facilities of the kitchen, bakeshop, pastry shop, dining room, or classrooms.
• Stays abreast of new developments in the foodservice and hospitality industries; plans on an annual basis, professional development; and strives to accomplish the goals set out in the formal annual plan.
• Supports the mission and policies of the c as well as the overall strategic direction.
• Contributes to the growth of the college by serving on committees or task forces, assisting with visitors, recommending students and potential employees, and displaying hospitality.
• Develops menus, planning documents and organizational plans for conferences, retreats and any other event as required.

Head Department Food &Beverage في Madinah College Of Tourism & Hotel Management
  • المملكة العربية السعودية - المدينه المنوره
  • سبتمبر 2007 إلى ديسمبر 2014

- Making a full comprehensive training kitchen and a training restaurant.
- Preparing detailed training syllabi for and hotel management and food & beverage majors.
- Authored several training books
- Recruiting trainers for the corporation
- the chief of the scientific committee for food and beverage majors in the general administration for designing and developing curricula
- a member in different committees for discussing the criteria for the Technical and Vocational Training Corporation ( a professional chef and Events management)
- the founder of hospitality club and chef club in the college
- supervisor for all the activities for the college trainers
- Supervised the Horeca competition's participants in riyad3 times.
- Supervised culinary salon competition' participants 4 times in Jeddah
- Supervised culinary competition's participants in Dubai, UAE
- A member in the Saudi Chef Association

Head Department Tourism& Hotel Management. في College Of Technology
  • المملكة العربية السعودية - الباحة
  • سبتمبر 2005 إلى أغسطس 2007

- Preparing detailed training syllabi for and hotel management
- Authored several training books
- Recruiting trainers for the corporation
- the chief of the scientific committee for hotel management majors in the general administration for designing and developing curricula
- a member in different committees for discussing the criteria for the Technical and Vocational Training Corporation
- supervisor for all the activities for the college trainers

General Manager في Arab Resort Area Company
  • المملكة العربية السعودية - ينبع
  • فبراير 2005 إلى يونيو 2005

5 star resort, 40 chalets, ( two storey chalet with 1 bedroom, 2 bedroom
and 3 bedroom) restaurants, two café, large conference room up to 75 delegates,
two health clubs, diving center, 45, 000 sq. meter of space and landscape and still expanding.

Managing daily operation of the resort, quality standard, attains projected revenue and profit level; must achieve the guest satisfaction and ensures maintenance and security of the resort's physical assets. Updating the resort business plan, monitors financial performance and remains current on local business trends. Supervising staff and maintain the company policy and procedures. Maintain inventory control system for marketing activities of the resort . Updating the human resources system to ensure that a work climate is maintained and that the staff are developed while they performing their respective duties and responsibilities and have a good relationship with Owning Company

General Manager في  Arab Resort Area Company -Taiba Residential Suite
  • المملكة العربية السعودية - المدينه المنوره
  • يونيو 2004 إلى فبراير 2005

General Manager for two Towers (521 suite) with a capacity of 1500 rooms.

Responsibilities include:
- Hotel operation & activities.
- Planning, Organizing, Leading, Budgeting, Controlling, Training, etc).

Operation Manager في  Ala Saj Restaurants
  • الأردن - عمان
  • يونيو 2000 إلى ديسمبر 2004

Responsible of 3 fast food restaurants in Abdoun & Al-Soufeah
(Planning, Organizing, Leading, Budgeting, Controlling, Training, etc)

In Room Dining Manager في  Sheraton Amman – Hotel & Tower
  • الأردن - عمان
  • ديسمبر 2000 إلى مايو 2004

Responsible for Room Service and Mini Bar, maintain the standard, training employees, handling guests' complaints, team building and leadership and Daily report to Food and Beverage manager.

Restaurant Manager في Mawarid Food Company
  • المملكة العربية السعودية - الشرقية
  • مايو 1999 إلى يونيو 2000

Outlet Manager, responsible for the smooth running of the work, maintaining the highest quality service standard, customer focused, training and development of the staff, team building and leadership, handling guests' Complaints, ensuring a product of quality and presentation with a clean, safe and hygienic work environment.

الخلفية التعليمية

ماجستير, Master Degree in Tourism Management
  • في Faculty of Archeology & Anthropology Yarmouk University,
  • ديسمبر 2003
بكالوريوس, Hotel Management
  • في Faculty of ECON & ADMIN SCIENCES, Applied Science University
  • فبراير 1999

Specialties & Skills

Operation
Hotel Management
Galileo
Comprehensive Computer Course, Fidelio & Galileo System Course, Micros System Course.
Training

اللغات

الانجليزية
متوسط
الفرنسية
مبتدئ

الهوايات

  • cooking