HR Operations & Personnel Manager
Abu Dhabi University Knowledge Group
Total years of experience :20 years, 9 Months
Customer care Manager: Tele care service centre, Golden Motor
Abu Dhabi, UAE - October 1998 to July 2003.
Personnel & Admin Manager, Gulf Dunes landscaping and Agricultural services. Abu Dhabi, UAE - August 2003 to May 2008.
HR Operations Manager, Abu Dhabi Uviversity. Abu Dhabi, UAE - May 2008 to present.
When assigned to Employee Relations, Employment, and Compensation the Human Resources operations head will be responsible for performing a variety of duties related to managing the functions of employee relations, compensation, and employment providing general supervisory support to Human Resources staff; and assisting ADUKG employees with human resources related matters.
Core Competencies
Demonstrated ability to supervise complex, multidisciplinary efforts
Process re-engineering experience preferred
Strong interpersonal skills ability to prioritize work, excellent organization and initiative to improve processes and work
Must have the ability to supervise staff members through both formal and informal reporting relationships to accomplish goals.
Strong action orientation, drive to deliver results and uphold commitments
Strong business acumen and judgment, commitment to the highest standards of professional conduct and ethic Ability to working contribute to building environment
Technical Competencies
Creative thinker and problem solver
Excellent verbal/written communication abilities and developed presentation and internal consulting skills, relationship builder ability to communicate with technical and non- technical users Proven ability to manage multiple responsibility and initiatives in a fast -paced, dynamic team environment .
Main Tasks
The job holder supervises and assists the HR manager in directing the General Admin, recruitment functions assists the HR in planning, project coordination and supervision of HR team and functions.
In this role the job holder responsible for analyzing and directing all functional related activities within the scope of the HR.
Lead the HR team in supervising the day-to-day activities/problems to support the HR Manager.
Reporting all possible risks, complaints, concerns or issues to HR Manager on daily basis.
HR and other inter related functions; provide overall prioritization of work assignments and supervision of functional assignments and supervision of function team resources and their activities.
Foster and maintain positive relationships with HR Services constituents, including senior management, HR professionals, Finance, IT and IED customer and functional team members to ensure effective definition of and delivery of HR applications.
Assist in developing and reviewing HR required reports, processes and polices.
Build and maintain a strong functional HR Services and HR Team through effective constant evaluation, feedback, coaching, team building, prepare and participate in the preparation of staff development plans for each associate who is a member of the HR team.
Assist in the analysis, development and promotion of proactive approaches and processes using HR system to solve business needs/problems.
Assist in planning, development or implementation of new programs of HR.
Always ensure that all the work is done as per the policy and procedure of the organization.
Review and evaluate non-routine or more difficult policy interpretations, personnel action forms or employee work related problems.
Ensure accurate and timely processing of documents and services. Maintain quality customer service.
Records Administration: Oversee the retention of employees’ files.
Offer the value to internal customer within a safe and sustainable working environment
Assist in the evaluation of HR staff as well as development
Align and comply with ADUKG ISO Quality Standard Practices and Process and obtain responsibility on Business Processes owned, to review, amend and maintain documentation and records as per ADUKG ISO Quality Guideline and Manuals
Master in Human Resources on going - 70 % BSc. in Marine Engineering Diploma in Business and Office Practice (1 Year Course) •HR strategic Course •Assessor Skills course •British Psychological Society Level A & B (talent) •Leadership Skills course •Art of Delegation Course •Dealing with difficult people course •Safety in the learning environment •First Aid Course.
• B. Sc. In Marine Engineering, Tripoli, Libya 1990 - 1995 • Master in Human Resources Management in progress. (Postgraduate Student No. 1032282) Abu Dhabi University.