EFT Technical Support
Fransabank S.A.L
Total years of experience :14 years, 3 Months
● Administration of Unix Operating System (Plus Windows)
● Administration of related systems and devices
● Administration of ATM devices
● Ensuring proper functioning of EFT Systems
● Monitoring functionality and operation of EFT Applications
● Collecting and analyzing performance statistics
● Adhering to assurance policies, principales, and practices in project's deliverables
● Troubleshooting and resolving technical issues
● Performing other duties and responsibilities upon request
• Coordinate with Banks (Helping Banks with cards issues, applications issues)
• Coordinating with other departments (Preparing requests)
• Processing files on tandem (Switch) such as blocking files, activation files and other events.
• Preparing reports to the banks and other departments of the company
• Preparing Queries from SQL and Golden (Oracle)
• Running VB Applications and Updating it upon request
• Preparing Product Set up ( Creating the product and implementing it on BANKWORKSIII)
• Testing of cards
• Preparing BDL Files
• Preparing files to be processed such as blocking, activation, replacement, reissue, renewal, reedit Pin events for cards.