Edith Baida, EFT Technical Support

Edith Baida

EFT Technical Support

Fransabank S.A.L

Location
Lebanon - Beirut
Education
Bachelor's degree, Bachelor of Arts in Business Computing
Experience
14 years, 3 Months

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Work Experience

Total years of experience :14 years, 3 Months

EFT Technical Support at Fransabank S.A.L
  • Lebanon - Beirut
  • My current job since March 2012

● Administration of Unix Operating System (Plus Windows)
● Administration of related systems and devices
● Administration of ATM devices
● Ensuring proper functioning of EFT Systems
● Monitoring functionality and operation of EFT Applications
● Collecting and analyzing performance statistics
● Adhering to assurance policies, principales, and practices in project's deliverables
● Troubleshooting and resolving technical issues
● Performing other duties and responsibilities upon request

Coordination & Support Officer at CSC Bank
  • Lebanon
  • March 2009 to April 2011

• Coordinate with Banks (Helping Banks with cards issues, applications issues)
• Coordinating with other departments (Preparing requests)
• Processing files on tandem (Switch) such as blocking files, activation files and other events.
• Preparing reports to the banks and other departments of the company
• Preparing Queries from SQL and Golden (Oracle)
• Running VB Applications and Updating it upon request
• Preparing Product Set up ( Creating the product and implementing it on BANKWORKSIII)
• Testing of cards
• Preparing BDL Files
• Preparing files to be processed such as blocking, activation, replacement, reissue, renewal, reedit Pin events for cards.

Education

Bachelor's degree, Bachelor of Arts in Business Computing
  • at Holy Spirit University of Kaslik
  • April 2009

Languages

Arabic
Expert
French
Expert
English
Expert

Training and Certifications

Solving cases (Training)
Training Institute:
Anti-money laundering (AML)
Date Attended:
July 2010
IT Department,t • BDU Department (Business Development Unit Department) (Training)
Training Institute:
Arope Insurance S.A.L
Date Attended:
September 2008
Administrator, Installation, Fields (Training)
Training Institute:
Lazerfiche
Date Attended:
October 2009
Counter Operations, •Customer Services Sections (Training)
Training Institute:
Audi Bank
Date Attended:
July 2008