Educational Consultant
Expression Training Institute
Total years of experience :9 years, 10 Months
Develop positive learning environments for students.
Demonstrate educational programs, plans and products for students.
Collaborate and coordinate with students, parents and communities in building educational programs.
Accounts Manager and Training coordinator for a lot of government sector and private sector.
* Developing new business opportunities through inbound leads, prospecting, referrals, website leads, research and account management.
* Selling maintenance contracts for new and existing customers.
* Handling customers' complaints.
* Maintaining relationships with clients by providing support, information, and guidance.
* Generate new and repeat sales by providing product and technical information in a timely
manner.
* Handling enquiries. Initial meetings, presentations, preparing proposals, doing negotiations and closing the deals.
* Determine customer requirements and expectations in order to recommend specific products and solutions.
* Interface with clients, software professionals and consultants to develop solutions applications.
* Educating customers about terminology, features and benefits of products in order to improve
product related sales and customer satisfaction.
* Recording sales and order information and sending copies to the sales office.
* Keeping records of sales targets and actual figures in CRM and compiling them into reports for
management.
* Communicating and coordinating with the internal departments.
* Servicing the needs of the existing customers.
* Listening to customer requirements and presenting appropriately to make a sale.
* Selling company’s products and services to the new and existing customers.
* Processing orders, forms, applications and requests.
* Managing customers' accounts & Following-up on customer cases.
* Handling and resolving customer complaints.
* Recording sales and order information and sending copies to the sales office.
* Keeping records of sales targets and actual figures and compiling them into reports for management.