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Ayman Yarkandi, Administrative Manager

Ayman Yarkandi

Administrative Manager·Luxury Brands Automotive Company (Auto Chapeau)

Saudi Arabia

Diploma, Business and Management Certificate

Work experience

Total years of experience: 17 years, 5 months

Administrative Manager

September 2021 - September 2025

Luxury Brands Automotive Company (Auto Chapeau)

Khobar, Saudi Arabia

September 2021 - September 2025

• Led administrative operations and supervised staff to ensure efficient daily workflow.
• Managed confidential information with strict compliance to data protection standards.
• Supported executive leadership with high-level administrative coordination.
• Developed strategic plans to enhance operational performance and customer service.
• Implemented improved filing and documentation systems, increasing accuracy and accessibility.
• Completed bi-weekly payroll for 250 employees.
• Enhanced customer satisfaction through effective problem-solving and conflict resolution.
• Analyzed operational challenges and provided solutions supporting business initiatives.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Administration

Administrative Manager

September 2021 - September 2025

Luxury Brands Automotive (Auto Chapeau)

Khobar, Saudi Arabia

September 2021 - September 2025

• Managed administrative operations, HR, and internal compliance for a team of 12, ensuring workplace stability and efficiency.
• Developed operational policies and monitored implementation in coordination with senior management to achieve strategic objectives.
• Improved administrative efficiency by 36% through reorganization of internal procedures and development of follow-up mechanisms.
• Worked on all government platforms: Qiwa, Social Insurance, Ministry of Labor, Municipality, etc.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Administration

Key Accounts Manager

October 2017 - March 2020

United Chemicals CO. (SIDCO)

Dammam, Saudi Arabia

October 2017 - March 2020

• Managed major client accounts, conducted performance reviews, and identified growth opportunities.
• Analyzed sales data to detect trends and improve profitability.
• Negotiated contract renewals and secured long-term partnerships.
• Created sales forecasts and supported reporting for medium and large accounts.
• Identified new business opportunities through networking, cold calling, and lead generation.
Company industry:
Industrial Production
Job role:
Sales

Key Accounts Manager

October 2017 - March 2020

United Chemicals (SIDCO)

Dammam, Saudi Arabia

October 2017 - March 2020

• Managed 20+ key accounts and developed strategic client relationships to ensure business continuity and achieve revenue targets.
• Analyzed sales performance, identified growth opportunities, and implemented sales plans to increase market share.
• Increased revenue by 25% through account expansion and optimized account management strategies.
Company industry:
Heavy Industry & Metallurgy
Job role:
Sales

Department Head

November 2014 - September 2017

PANDA Retail Company (SAVOLA Group)

Khobar, Saudi Arabia

November 2014 - September 2017

• Managed department operations, scheduling, and workflow optimization.
• Implemented organizational policies and ensured compliance.
• Set performance goals and coached employees to achieve targets.
• Developed operational plans aligned with company objectives.
Company industry:
Retail & Wholesale
Job role:
Management

Department Head

November 2014 - September 2017

Panda Retail Company (Savola Group)

Khobar, Saudi Arabia

November 2014 - September 2017

• Led department operations and a team of 15+, ensuring achievement of sales and operational targets in line with company standards.
• Improved customer experience and managed product displays to enhance sales and operational efficiency.
• Increased sales performance by 15% through department reorganization and improved product presentation.
Company industry:
Retail & Wholesale
Job role:
Management

General Merchandise Specialist

July 2012 - November 2014

PANDA Retail Company (SAVOLA Group)

Khobar, Saudi Arabia

July 2012 - November 2014

• Conducted product research and recommended new merchandise.
• Implemented automated pricing systems to improve accuracy and efficiency.
• Managed vendor relationships and resolved operational issues.
• Developed promotional campaigns to increase category sales.
Company industry:
Retail & Wholesale
Job role:
Sales

General Merchandise Specialist

July 2012 - November 2014

Panda Retail Company

Khobar, Saudi Arabia

July 2012 - November 2014

• Managed product availability and monitored inventory movement to ensure continuity of sales across multiple departments.
• Organized display and storage operations and analyzed product data to support purchasing and operational decisions.
• Reduced stockouts by 20% through improved follow-up and coordination with supply teams.
Company industry:
Retail & Wholesale
Job role:
Sales

Quality Assurance Auditor

April 2011 - July 2012

PANDA Retail Company (SAVOLA Group)

Khobar, Saudi Arabia

April 2011 - July 2012

• Conducted audits to ensure compliance with quality standards.
• Prepared quality reports and recommended corrective actions.
• Inspected production and logistics areas for safety and quality improvements.
• Trained employees on quality protocols.
Company industry:
Retail & Wholesale
Job role:
Quality Control

Quality Auditor

April 2011 - July 2012

Panda Retail Company

Khobar, Saudi Arabia

April 2011 - July 2012

• Conducted internal audits, prepared quality reports, and provided recommendations to improve compliance and reduce errors.
• Increased adherence to quality standards by 30% through enhanced audit and follow-up procedures.
• Training employees on quality.
Company industry:
Retail & Wholesale
Job role:
Quality Control

Sales Consultant

December 2004 - April 2006

Abdul Latif Jameel Company (TOYOTA)

Jeddah, Saudi Arabia

December 2004 - April 2006

• Provided consultative sales support and product recommendations.
• Increased customer satisfaction through personalized service.
• Generated sales growth through lead follow-up and customer engagement.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Consultant

December 2004 - April 2006

Abdul Latif Jameel Company

Jeddah, Saudi Arabia

December 2004 - April 2006

• Exceeded sales targets by 22% by enhancing customer communication and closing rates.
• Provided sales consultations, identified client needs, and supported solution selection to maximize sales opportunities.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Health Inspector

January 2002 - February 2006

Jeddah Municipality

Jeddah, Saudi Arabia

January 2002 - February 2006

• Conducted inspections and monitored compliance with municipal health regulations, improving adherence by 35%.
• Prepared inspection reports, documented violations, and coordinated corrective actions with relevant authorities.
Company industry:
Public Administration
Job role:
Safety

Education

Lake Land Community College.

December 2010

December 2010

Diploma, Business and Management Certificate

United States

http://www.news-herald.com/general-news/20110117/campus-news-lakeland-community-college-deans-list-fall-2010

King AbdulAziz University

May 2001

May 2001

Bachelor's degree, Environmental Science

Saudi Arabia

Skills

Leadership
Expert
Leadership
Expert
Quality Assurance
Expert
Quality Assurance
Expert
General Sales
Expert
General Sales
Expert
Client Communication
Expert
Client Communication
Expert
General Communications
Expert
General Communications
Expert
SABS
Expert
SABS
Expert
Microsoft
Expert
Microsoft
Expert
Trainee
Expert
Trainee
Expert
Focus
Expert
Focus
Expert
Computers
Expert
Computers
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
BUSINESS CONTINUITY
Intermediate
BUSINESS CONTINUITY
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS INTELLIGENCE
Intermediate
BUSINESS INTELLIGENCE
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
QUALITY MANAGEMENT SYSTEMS
Intermediate
QUALITY MANAGEMENT SYSTEMS
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
Quality Assurance
Expert
Quality Assurance
Expert
General Sales
Expert
General Sales
Expert
Client Communication
Expert
Client Communication
Expert
General Communications
Expert
General Communications
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Internal Audit for Quality Management System ISO 9001:2000
Quality Applications in Government Sector Workshop
Internal Auditor Training ISO 9001:2008
First Aid Training Course
Certificate in Retail Management
PMP Skills Certificate (20 Hours)
Labor Law Course
Work Ethics Course
Induction Course
The Magic of Motivation
Discover Your Strength
Fundamentals of Strength
Essence of Leadership
Personal Success
Professional Success
PMP Project Management Professional
Time Management
Professional Skills in Operations & Project Management
Crisis Management & Business Continuity Management System (ISO 22301)
Total Quality Management & QMS
Developing Consultant Skills – Certified Quality Management & Excellence Consultant
Certificate: Business Administration
Work Ethics, Labor Law & Induction Courses
Quality Applications in Government Sector
Retail Management Certificate
ISO 9001:2008 Internal Auditor
PMP Skills Certificate
Certificate: Business Administration
إدارة المشاريع
Apr 2020
Training
Certificate in Retail Management
Panda Retail ACADEMY
Mar 2013