ايمن سامي

• Rapidly acquired in-depth knowledge of ICT products and services to efectively identify and pursue sales opportunities within a low-current market segment.
• Developed and implemented efective sales strategies to establish and maintain strong customer relationships.
• Successfully managed and grew an existing customer base through proactive account management and exceptional customer service.
• Demonstrated strong negotiation and closing skills to secure new business and exceed sales targets within a short timeframe.

• Optimized inventory accuracy through regular audits and reconciliation of warehouse receipts, purchase orders, and supplier statements.
• Ensured eficient stock storage and coordinated inventory control across stores, sales, and finance departments.
• Maintained comprehensive inventory records, including incoming, outgoing, and current stock levels.
• Provided data-driven purchase recommendations, facilitated inventory transfers, and generated purchase and sales reports.
• Streamlined logistical activities within warehouses and across branches.
• Forecasted supply and demand to prevent stockouts and overstocking.
• Managed storekeeper tasks, planned daily operations, and reviewed performance.
• Collaborated with sales departments and branches to manage transfers, ensure accurate case closure, and maintain positive customer service.
• Contributed to eficient inventory management by entering purchase details (vendors, invoices, pricing) into databases.
• Monitored and maintained inventory turnover to meet company benchmarks.

• Led a team of sales associates to achieve customer satisfaction and exceed sales goals through coaching, mentoring, and targeted training programs.
• Developed and implemented business strategies to atract new customers, increase store trafic, and boost profitability.
• Resolved customer complaints and concerns professionally, maintaining a positive customer service environment.
• Conceptualized and executed promotional materials and in-store displays to enhance product visibility and sales.
• Generated insightful reports on buying trends, customer needs, and profit margins to inform strategic decision-making.
• Empowered and motivated branch personnel through ongoing training, coaching, development opportunities, and performance feedback.

• Awarded Best Employee & Symbol of Efectiveness & Eficiency (2021-2022) for optimizing inventory management.
• Increased inventory turnover rate from 45% to 180% by implementing accurate demand forecasting and optimizing stock levels.
• Reduced stagnant stock percentage from 40% to 5% through strategic reporting and product recycling initiatives.
Elbardisy Group (Store Manager)
• Increased sales revenue by 80% within the first quarter through successful marketing strategies and issue resolution.
• Recognized as Best Manager for Q2 2021, demonstrating leadership and team performance excellence.

• Boosted team performance through collaborative eforts, including training, mentoring, and fostering a positive team environment.
• Handled administrative tasks eficiently, ensuring smooth operations (e.g., answering phones, managing files, data entry).
• Supported colleagues and contributed to team success by sharing information and actively participating in projects.
• Conducted competitive pricing and market research to inform strategic decision-making.

• Delivered exceptional customer service by welcoming customers, identifying needs, and ofering personalized product recommendations.
• Guided customers through the sales process eficiently, processing various payment methods accurately and providing receipts.
• Resolved customer concerns promptly and empathetically, prioritizing high customer satisfaction.
Work Achievements