عازر سليم, Customer service engineer

عازر سليم

Customer service engineer

Emirates computers

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Computer Science
الخبرات
9 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 2 أشهر

Customer service engineer في Emirates computers
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أغسطس 2016

Responsible for preparation of Site visit report, Site preparation, vendor communication, track and monitor progress and provide business update pre/post implementations.

Almost 3 years of experience in Point of Sales ( POS ), Desktop and ATM Support. Specialized in Windows, ATM trouble shooting.

Responsible for coordination & installation of new ATMs or replacement of ATM's as agreed in the strategy document.

Troubleshooting the Local Area Network & Wireless Network

Dealing with User, client calls and help desk support.

Providing technical support to ATM machine.

Filling of IT Annual Maintenance Contracts and keep track of renewals

Managing a Project that composed of 200 computers, peripherals and application installation.

Maintaining the Excel sheets and PM documents for managing devices.

Knowledge in Communication & Security Systems CCTV, Access Control, Structured Cabling etc

Customer service engineer في NCR (Aforeserve.com)
  • الهند - بنغالورو
  • ديسمبر 2014 إلى أبريل 2016

Responsible for preparation of Site visit report, Site preparation, vendor communication, track and monitor progress and provide business update pre/post implementations.

Almost 3 years of experience in Point of Sales ( POS ), Desktop and ATM Support. Specialized in Windows, ATM trouble shooting.

Responsible for coordination & installation of new ATMs or replacement of ATM's as agreed in the strategy document.

Troubleshooting the Local Area Network & Wireless Network

Dealing with User, client calls and help desk support.

Providing technical support to ATM machine.

Filling of IT Annual Maintenance Contracts and keep track of renewals

Managing a Project that composed of 200 computers, peripherals and application installation.

Maintaining the Excel sheets and PM documents for managing devices.

Knowledge in Communication & Security Systems CCTV, Access Control, Structured Cabling etc

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Vins Christian College of Engineer
  • أبريل 2014

Diploma in Computer Science Noorul Islam Polytechnic College Government of Tamilnadu State Board 88% 2007-20O9 Bachelor Degree in Engineering 2010-2014

دبلوم, Diploma
  • في Noorul Islam Polytechnic college
  • يونيو 2010
الثانوية العامة أو ما يعادلها,
  • في St.Mary Goretty Higher Secondary school
  • يناير 2006

St.Mary Goretty Higher Secondary school Tamilnadu State Board 75% 2005-2006 Project Profile: Major Project: (Deaf and Dumb Action Identifier) By using Java. Developed with Image processing Techniques.

Specialties & Skills

Hardware Engineering
CONFIDENT

اللغات

التاميلية
متمرّس
الانجليزية
متمرّس
الملايام
متمرّس

التدريب و الشهادات

CCNA,N+ (الشهادة)
تاريخ الدورة:
July 2014
صالحة لغاية:
September 2020

الهوايات

  • hardware services
    Troubleshooting hardware problems,hearing music,playing cricket