Azeem Khan

RESPONSIBILITIES:- Key duties to build long-term relationships with customers, meet and exceed sales targets, provide high quality customer care and prompt resolution of complaints or issues.
• Sales experience and leading the sales and business development to achieve the predefined targets for Sales, Net Profit and Customer Satisfaction.
• Achievements and accomplishments achieved the sales and net profit targets for the years by introducing new products and solutions that meet the market demand and customer’s specific need.
• Increased the active customer collaborate with the commercial team leader to maximize the overall gross profit and price competitiveness, negotiate contracts with local and international suppliers, enhance bidding and order processing procedures.
• Acquire a thorough understanding of the customer’s needs and competitor’s movements to maintain and grow the business transactions with the existing customers.
• Develop new business opportunities by identifying and exploring new sales portfolios that meet the market demands.
• Identify, develop and implement business strategies and process improvement to enhance the level of customer retention and satisfaction.
• Assure timely resolution of escalated customer complaints and offer a compensation plan whenever needed.
• Prepare and present to the executive management business reports such as year to date (YTD) business review and commercial performance, quarter, semiannual and annual reports.
• Align closely with marketing team to launch and oversee promotional events and campaigns.
• Prepare yearly business plan including sales plan and forecast, business development plan and the main milestones to drive the business unit to its predefined targets.

•RESPONSIBILITIES: - Serves customers by identifying their needs and engineering adaptations of products, equipment, and services. •Identifies current and future customer service requirements by establishing personal rapport with potential and actual •customers and others in a position to understand service requirements. •Provides product, service, or equipment technical and engineering information by answering questions and requests. •Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule. •Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel. •Negotiate all contracts with prospective clients •Prepare daily weekly & monthly reports •Answer client question about credit terms, products, prices and availability. •Contributes to team effort by accomplishing related results as needed.

I work as Senior Sales & Projects Engineer for an engineering services and Trading Company based in Abu Dhabi called Aspire Mechanical & Electrical Services LLC from Sept 2020 till date. This company is providing services to MEP, HVAC, FM, Power plants, oil & gas industries and other process industries in UAE.
RESPONSIBILITIES: -Manage all vendor pre-qualification, set up, purchase order & other specific requirements.
•Ability to coordinate across multiple functions and projects, to maintain composure in high pressure situations, and to make decisions in a fast-paced environment.
•Work well with all level of staff and management, ability to work under pressure and meet deadlines effectively.
•Responsible for planning, executing & controlling the quality, productive & cost-effective procurement.
•Diplomatic, patience and ability to remain courteous when dealing with upset customers. Study market research and trends to determine customer requirement, potential sales

•RESPONSIBILITIES:- Looking Sales for Projects, Trading, Duct Manufacturing & Maintenance
•Co-ordination with customers, contractors & consultants prior to contract.
•Manage all vendor pre-qualification, set up, purchase order & other specific requirements.
•Ability to coordinate across multiple functions and projects, to maintain composure in high pressure situations, and to make decisions in a fast-paced environment.
• Work well with all level of staff and management, ability to work under pressure and meet deadlines effectively.
•Responsible for planning, executing & controlling the quality, productive & cost effective procurement.
•Diplomatic, patience and ability to remain courteous when dealing with upset customers. Study market research and trends to determine customer requirement, potential sales

Distributors of Refrigeration & Air conditioning products)
Global brands such as Danfoss (Denmark), Insect-O-Cutor (UK), Maneurop (Denmark),
ROTHENBERGER TOOL(Germany), ETIHAD COPPER (KOREA) Our range of products include
➢ RESPONSIBILITIES:
• Manage a team of Salesman, monitoring their daily activities, assigning the tasks and
• Supporting to achieve their given monthly sales targets.
• Motivating and training sales team and ensuring coherence and conflict resolution
• Highly skilled in handling customers’ parts requirements in terms of both sales and services.
• Working knowledge of assisting customers in selecting required parts and providing relevant
advice.
• Well versed in pulling purchases from stock and ensuring the right part is being provided to
the customer.

market research and trends to determine customer requirement, potential sales
• Preparation of quotation and responding queries for overseas customer,
• Checking availability status of parts with suppliers via Online for customer Inquiries
• Placing customer orders and follow-up
• Updating customer order status through e-mail and phone
• Customer retention
• Documentation for customer & shipping forwards

●This organization engaged in Design and Manufacturing of Shell & tube heat Exchangers, Air Cooled
Heat Exchangers, Pressure Vessels, Storage Tanks, Heat Products, Finned Tubes & Structural
Fabrication having ISO certification of 9001:2008.
➢ RESPONSIBILITIES:
• Specialists in Manufacturing and servicing all types of oil cooler Shell & Tube Heat
Exchangers, Pressure Vessels, Plate Heat Exchangers, Cooling Tower and Boiler.
• Specialists in Onshore and Offshore Shut Down Works, Bundle Puller and Hydro Jetting
Works.
• Responsible for the entire life cycle, right from identifying key project, quoting tenders to
negotiate & finalizing of a job.
• Providing technical, commercial advice/support to purchase, sales team & after sales
service.
• To understand the project requirements and approaching manufacturer's for the tendering
the supply.
• Experience in dealing with Heat Exchangers, HVAC Equipment, Pressure Vessels, Cooling
Tower, Radiators Truck & Industrial and Radiators Passenger Car.
• Responsible for planning, executing & controlling the quality, productive & cost effective
procurement.
• Co-ordination with customers, contractors & consultants prior to contract.
• Attending exhibition on international levels & promoting co.’s principals & products.
• Manage all vendor pre-qualification, set up, purchase order & other specific requirements.

Achievements During the period I have acquired excellent in the part sales,  Re‐Export Market,  Local Purchasing,  Inventory control and warehousing. Have been giving Growth in terms to develop assigned territory. Overseas & Local Customer Sales Executive  Dealer in: IVECO,  ASTRA,  TADANO,  KAWASAKI,  MITSUBISHI Motor Graders and NEW HOLLAND.  Asst. Purchasing Officer  (Spare Parts Department  of Al Hamid Group of Companies Abu Dhabi) Arranging alternative parts as per sample Preparing cost analysis Quotation received from different vendors Finalizing the price for large procurement Forwarding parts claim to manufacturers Sending reminder for unsettled claim to all manufacturers monthly Parts Adviser for Service Department Issuing parts for job orders Preparing  recommended parts list category wise Checking and finding the suitable parts,  according  chassis and model range Preparing Quotation  Follow up with ordered parts,  the vehicle in off  road condition.