Azhar Ahmed خان, crm admin data Analyst

Azhar Ahmed خان

crm admin data Analyst

GWM Haval jeddah saudi

البلد
المملكة العربية السعودية - جدة
التعليم
دبلوم, Computers And Information Science
الخبرات
19 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 6 أشهر

crm admin data Analyst في GWM Haval jeddah saudi
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ ديسمبر 2021

1.Provide support & guidance with complain handling
2.Successfully executed reporting and analysis
3.Prepares and analysis daily reports
4.Support as crore user in the implementation of Oracle CX
5.Develop & implement SOP, Policies & Procedures to enhance customer journey & reduce lead time for complain resolution
6.Ensure all emails are respondent to both internal & external within the specified time frame

Data Analyst في Toyota - Abdul Latif Jameel Motors - KSA
  • المملكة العربية السعودية - جدة
  • أغسطس 2003 إلى يوليو 2020

I have a 17 year experience in data analysis working closely with marketing team. At my job I use Microsoft excel to extract data provide actionable insight that drive strategic decisions...

You can email me

الخلفية التعليمية

دبلوم, Computers And Information Science
  • في BDPS
  • يونيو 1997

Specialties & Skills

Problem Analysis
Database
Data Analysis
Microsoft Excel
Marketing
Teamwork
Time Management
Team Leadership
Data Analysis
Data Visualization
Tableau
Analysis
operations
Leadership
Preparation
Documentation
Document Control
Science
Outlook
Problem Solving
Databases
Microsoft PowerPoint
MIS Reporting, CRM
Programming
Quotations
Business Analysis
Business Intelligence
Oracle Applications
Administration
Management
Customer Service
Microsoft Office
Microsoft Excel
Oracle CX/SAP business intelligence/Data visualizationData Analysis /Data mining&cleaning
Purchasing
Operation
Key Account Management
Outbound
Business Development
Planning
Oracle HR
Performance Management
Negotiation
Windows Server
Office Work
Computer Hardware Troubleshooting
Operating Systems
Office Management
System Administration
Systems Analysis
Team Management
Office Administration
Oracle Reports
Oracle SQL
Oracle Developer 2000
Project Management
Data Entry
Data Input

اللغات

الانجليزية
متوسط
العربية
متوسط
الهندية
متمرّس

التدريب و الشهادات

Ministry of commerce and investment regulations (الشهادة)
تاريخ الدورة:
May 2018
Building customer loyalty (الشهادة)
تاريخ الدورة:
May 2018
certificate of proficiency, Code of honor (الشهادة)
تاريخ الدورة:
May 2018

الهوايات

  • running, reading, swimming, football, cricket,