Azhar Ahmed Khan, crm admin data Analyst

Azhar Ahmed Khan

crm admin data Analyst

GWM Haval jeddah saudi

Location
Saudi Arabia - Jeddah
Education
Diploma, Computers And Information Science
Experience
19 years, 6 Months

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Work Experience

Total years of experience :19 years, 6 Months

crm admin data Analyst at GWM Haval jeddah saudi
  • Saudi Arabia - Jeddah
  • My current job since December 2021

1.Provide support & guidance with complain handling
2.Successfully executed reporting and analysis
3.Prepares and analysis daily reports
4.Support as crore user in the implementation of Oracle CX
5.Develop & implement SOP, Policies & Procedures to enhance customer journey & reduce lead time for complain resolution
6.Ensure all emails are respondent to both internal & external within the specified time frame

Data Analyst at Toyota - Abdul Latif Jameel Motors - KSA
  • Saudi Arabia - Jeddah
  • August 2003 to July 2020

I have a 17 year experience in data analysis working closely with marketing team. At my job I use Microsoft excel to extract data provide actionable insight that drive strategic decisions...

You can email me

Education

Diploma, Computers And Information Science
  • at BDPS
  • June 1997

Specialties & Skills

Problem Analysis
Database
Data Analysis
Microsoft Excel
Marketing
Teamwork
Time Management
Team Leadership
Data Analysis
Data Visualization
Tableau
Analysis
operations
Leadership
Preparation
Documentation
Document Control
Science
Outlook
Problem Solving
Databases
Microsoft PowerPoint
MIS Reporting, CRM
Programming
Quotations
Business Analysis
Business Intelligence
Oracle Applications
Administration
Management
Customer Service
Microsoft Office
Microsoft Excel
Oracle CX/SAP business intelligence/Data visualizationData Analysis /Data mining&cleaning
Purchasing
Operation
Key Account Management
Outbound
Business Development
Planning
Oracle HR
Performance Management
Negotiation
Windows Server
Office Work
Computer Hardware Troubleshooting
Operating Systems
Office Management
System Administration
Systems Analysis
Team Management
Office Administration
Oracle Reports
Oracle SQL
Oracle Developer 2000
Project Management
Data Entry
Data Input

Languages

English
Intermediate
Arabic
Intermediate
Hindi
Expert

Training and Certifications

Ministry of commerce and investment regulations (Certificate)
Date Attended:
May 2018
Building customer loyalty (Certificate)
Date Attended:
May 2018
certificate of proficiency, Code of honor (Certificate)
Date Attended:
May 2018

Hobbies

  • running, reading, swimming, football, cricket,