Technical Project Manager
Dell
Total years of experience :12 years, 1 Months
• Responsible for full lifecycle of software engineering project (planning, execution, monitoring, risk management, resolution of issues, and achievement of the targets) within agreed quality, time, budget, and other agreed KPIs/SLAs as part of Project Management for almost 6 months.
• Responsible to create plans for software package delivery for builds and releases and ensure its smooth deployment to non-production and production.
• Responsible in creating release and build plans with customer also ensuring development teams have appropriate pipeline as per the defined budgets.
• As a RM responsible for prioritizing defects closure and meeting relevant gates while providing closer plan, reports and trend analysis.
• Responsible in managing multiple scrum teams across multiple iterations for a release. Experience with Microsoft Azure DevOps terminology, storyboards, reporting for 6 months.
• Responsible for promoting a culture of continuous improvement and efficiency to the software/business processes through out-of-the-box thinking on product and processes by utilizing or creating new software engineering tools and different innovation techniques.
• Responsible for managing multiple interfaces (internal and external), relationships and communication to ensure software delivery is aligned to meet not only the customer requirements, but also adds value to their business.
IT Ops Services
Accountabilities
•Managing a team of 14 resources for US based Investment Banking client.
•Coordinating ongoing technical training and personal development classes for staff members.
•Leading a team for software engineering services and supporting key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
•Analyzing architecture design, scoping, implementation, testing and deployment needs to define project requirements.
•Communicating with the stakeholders and ensuring the setting up of team from scratch
Highlights
•Led team of 15 members as part of technical infrastructure support for test environments as part of current role for one of major UK Telecom client.
•Gained experience in all project phases using Waterfall and Agile Methodologies.
•Bagged the ACE Award in the Individual Category at Accenture during June and August 2019 for outstanding contribution to client's business delivery and profitability.
•Successfully setup entire E2E environments from Dev to Prod with team effort
Troubleshot Test infrastructure WebLogic issues.
•Ensured problem management post every issue for identifying root cause and update the Knowledge Bank.
•Provided support for all stages of WebLogic implementation, triaging and remediating presented issues with timely responses.
•Managed over 50 middleware applications and provided 24/7 resilience support
all environments starting from development to production.
•Implemented high availability and fault-tolerant administration strategies to load balancing tasks.
•Raised uptime of application availability to 99%.
•Installed and maintained 1000+ servers with 100% pro-active monitoring approach.
M.Tech