Azharuddin Shaikh

• Build, configuration & Administration of End to End Dell Power Edge servers/Cisco UCS Rack servers C series/HP Proliant servers, Huawei E9000 Hyper converged solution, Huawei Oceanstor 5500 storage.
• Build, configuration & Administration of Hypervisors ESXi Host /Hyper V Nodes.
• Build, configuration & Administration of File server/Print server/DHCP/DNS/ADDS/WSUS server/Mcafee EPO/Trend Micro etc.
• Build, configuration & administration of Microsoft failover cluster for SQL Nodes/File server/Hyper V virtual machines.
• Creating and Maintaining User Accounts, Computer Accounts and Group Policies on Windows Server Domain controllers.
• Patching of an Hyper V Nodes along with Windows VM’s hosting on top of it with minimal downtime.
• Patching/Upgrading of VMware ESXi Hosts from Vulnerabilities.
• Backing up all Hyper v hosts & windows servers as daily task.
• Contract & vendor Management (VMware/cisco/Huawei/Microsoft).
• Performing Firmware upgrade activity for various different variants of servers Huawei E9000/Dell Power Edge Servers/Cisco UCS server/HP ProLiant Servers.
• Preparing SOP’s for Certificate renewal/upgrade activity for various different site, Full/Partial UCS network failover testing, HA (high availability) testing for Clustered ESXi Hosts.
• Disaster recovery of ESXI host in case of Failure.
• End to End involvement in Transitioning of new projects.
• ESXI Host/VM/OS & Hardware Management for Multiple sites of customers.
• Hands on experience on Symantec NetBackup as a Backup and recovery solution.
• Analyze the Escalation, find the root cause and provide proper reply to the customer.
• Preparing technical process documentation for Support Guides, escalations, process, troubleshooting, and best Practices for all Windows Servers.
• Ensure client satisfaction and client management.
• Expertise with several monitoring & ticketing tools such as Netcool, Solarwinds, Application manager, SCOM, Service now oracle Siebel CRM, BMC remedy.

• Creating and Maintaining User Accounts, Computer Accounts and Group Policies on Windows Server Domain controllers.
• Troubleshooting of ADS database related problem, Take the backup of ADS database and restore. Defragmentation & Repair of Active Directory
• Roles and responsibilities of Active Directory FSMO roles (Role Transfer, Seize)
• Performed authoritative & non-authoritative restore of SYSVOL (D-2 & d-4)
• Resolve the issues related to tombstone lifetime exceed, USN Rollback etc. on Domain Controller
• Troubleshooting the issues related to Active directory, DNS and DHCP Server
• Troubleshoot Journal Wrap issues
• Troubleshooting remotely Active Directory/Performance/DNS issues for Enterprise customers.
• Troubleshooting Active Directory replication issues.
• knowledge on Windows OS Incident/Service request/maintenance
• Patching of windows servers as an schedule maintenance Activity.
• Working on Netcool Monitoring tool for Critical and Major Alerts, Create a ticket out of it in ITSM ticketing tool
And accordingly work on to it.
• Detailed knowledge to Install, configure, troubleshoot, monitor and administering VMware ESXi.
• Creating Datacenter, Cluster and Adding Host and VMs in vCenter.
• Creating and managing virtual machines and installing VM Tools into VM’s.
• Creating and managing snapshots in VM and revert them as per the business user requirements.
• VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request.
• Using vSphere Hot-add and Hot plug features to dynamically Add CPU and RAM

• Provided comprehensive system support to client Data Centers & customers throughout USA.
• Trained NOC personnel on daily operations, documentation and escalation procedures.
• Installing, Configuring & Troubleshooting Windows server 2003, 2008 and 2012.
• Managing and Maintaining User Accounts, Computer Accounts and Group Policies on Windows Server Domain controllers.
• Domain Controller OS and Hardware Monitoring, Administering DNS Service, Administrating IIS Service.
• Troubleshooting the issues related to Active directory, DNS and DHCP Server.
• Responsible for diagnosing issues with websites through Microsoft IIS. Performing activities like server maintenance, backup and recovery etc.
• Working knowledge on Windows OS Incident/Service request/maintenance.
• Perform timely Patch management of windows server as per the Schedule.

Creation of User accounts, Group accounts and Permissions in Active directory.
Troubleshooting the issues related to DNS and DHCP Server.
Lotus Domino Server as a mailing solution under that creation of User ID, deletion of ID's
Under a specific Ou, Quota Management, Archiving Users mailbox, Compressing Users mailbox.
Installing Software's, Virus control like Mac fee Antivirus, all office related software's.
Managing Ocs Inventory server as a centralized server for taking the inventory details from the client pc's.
Installation & Configuration windows 2003, 2008, 2012 server.
Hands-on on Cyberoam Firewall.
Software Deployment using group policy.
Solving the problems remotely.
Basic knowledge on sccm, operation manager.
Configure and Manage Desktop Computers.
Manage Various Services as Per Requirement.
Network and Hardware Troubleshooting.
Antivirus & Windows updates.
Experience on Windows xp, 7, 8 desktop operating systems