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aziz ali, Sales Coordinator

aziz ali

Sales Coordinator·Le Meridien

Saudi Arabia

Diploma, Tourism

Work experience

Total years of experience: 5 years, 1 months

Sales Coordinator

July 2024 - Present

Le Meridien

Khobar, Saudi Arabia

July 2024 - Present

• Enhanced brand visibility through promotional packages and customer preference analysis
• Acted as the primary contact for client inquiries, ensuring prompt and effective responses.
• Improved product recommendations and increased sales
• Managed company data and production tasks for four years, addressing staff shortages and
maintaining workflow continuity.
• Drafted and managed contracts for upcoming years, ensuring compliance and accuracy.
Company industry:
Hospitality & Accomodation
Job role:
Sales

reservation agent

July 2023 - Present

le meridian

Khobar, Saudi Arabia

July 2023 - Present

Company industry:
Hospitality & Accomodation
Job role:
Sales

Reservation Agent

July 2023 - January 2024

Le Meridien

Khobar, Saudi Arabia

July 2023 - January 2024

• Handled 50+ daily reservations with 98% accuracy, receiving positive client feedback.
• Introduced an improved booking system, reducing errors by 25%.
• Analyzed market pricing trends, contributing to optimized strategies.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Reservation Agent

January 2021 - January 2023

Sofitel Al Khobar the Corniche

Khobar, Saudi Arabia

January 2021 - January 2023

• Managed 100+ reservations daily with a 95% success rate.
• Delivered top-tier customer service, achieving a 4.8/5 satisfaction score.
• Mentored new staff, increasing team efficiency by 20%.
• Enhanced booking rates by 10% through process optimizat
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Dale Carnegie

January 2024

January 2024

Diploma, Tourism

United Kingdom

ascencia business school

October 2022

October 2022

Bachelor's degree, Business Administration

United Arab Emirates

GPA (percentage): 80%

GPA (percentage): 80%

Skills

BUSINESS ADMINISTRATION

Intermediate

COORDINATING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

DYNAMIC APPLICATION SECURITY TESTING DAST

Intermediate

LEADERSHIP

Intermediate

MARKET ANALYSIS

Intermediate

SALES

Intermediate

TEAM LEADERSHIP

Intermediate

WORKFLOW AUTOMATION

Intermediate

Languages

Arabic

Native Speaker

English

Expert