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Aziza Abdelhaq, HR Manager  Freelance

Aziza Abdelhaq

HR Manager Freelance·Art media

Jordan

Diploma, CHRM

Work experience

Total years of experience: 26 years, 1 months

HR Manager Freelance

October 2020 - Present

Art media

Jordan

I found this job using Bayt.com

October 2020 - Present

• Establishment Human Resources Department:
• Created Organization structure for staff within department’s needs.
• Reviewed & developed Human Resources Policies & Procedures.
• Updated job descriptions for all positions.
• Created effective performance Appraisal based on KPI
• Created Rules & Regulations.
• Reviewed & Implemented Internal System & HR Manual.
• Created Files in the Human Resources Office.
• Trained HR Staff on how to legally set up and maintain personal files.
• Ensued HR agendas are aligned with employment law issues.
• Assessing training needs to improve employee performance.

Company industry:
Interior design
Job role:
Consulting

HR Manager free lancer

July 2019 - Present

City Eye Center

Amman, Jordan

July 2019 - Present

• Developed and integrated policies.
• Coached middle management and HR employees on best practice and practical solutions.
• Recruited, trained and managed company’s staff.
• Created process plans and managed human resources.
• Created staffing models and recruiting strategies to meet the business requirements
• Audited HR activities to ensure company’s compliance.
• Ensued HR agendas are aligned with employment law issues

Company industry:
Medical Clinic
Job role:
Human Resources and Recruitment

Human Resources Manager

May 2017 - June 2019

Ibn Al-haytham Hospital

Amman, Jordan

May 2017 - June 2019

• Developed, documented new policies and maintained HR systems to meet management’s need.
• Updated job requirements and job descriptions for all positions.
• Maintained organization staff by established a recruiting, testing, and interviewing program; consulted managers on candidate selection; conducted and analyzed exit interviews; and recommended changes.
• Heeded to grievances and implemented disciplinary procedures.
• Evaluated training needs in conjunction with line managers; planning and delivering training, including staff inductions.
• Planned and managed employees’ salary compensation, promotion, and occasional job evaluation.
• Interviewed and hired new HR employees and managers.
• Trained new employees on Behavior Leadership program..
• Reviewed of Pay Equity and Market Comparison.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Head of Human Resources Department

September 2014 - December 2016

Nabulsi & Alamad Co.

Amman, Jordan

September 2014 - December 2016

• Developed and implemented HR policy and systems consistent with the HR strategy and current legislations.
• Prepared manpower plans and strategizing recruitment
• Identified and implemented Best People/HR initiatives that enable the achievement of the commercial objectives.
• Developed HR planning strategies with line managers by considering immediate and long-term staff requirements.
• Administered payroll and maintained staff records.
• Facilitated employee’s performance management that leading succeed to business goals.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

HR Manager

July 2012 - February 2014

Adnani Group

Amman, Jordan

July 2012 - February 2014

-Maintains the work structure by updating job requirements and job descriptions for all positions.
-Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
-Developing HR planning strategies with line managers by considering immediate and long-term staff requirements
-Advising on pay and other issues, including promotion and benefits; administer payroll and maintain staff records.
-Shortlisting applicants for interview using a variety of selection techniques including psychometric testing Interviewing shortlisted candidates.
-Listening to grievances and implementing disciplinary procedures.
-Analysing training needs in conjunction with line managers; planning and delivering training, including staff inductions.

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

HR Consultant

January 2012 - July 2012

KONTA Consulting

Amman, Jordan

January 2012 - July 2012

Free Lancer Consultant

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

HR Manager

March 2009 - March 2011

Sama Food Industries

Amman, Jordan

March 2009 - March 2011

-Selection and appointment of qualified staff.
-preparing the policies & procedures
-Responsible for maintaining and updating employee files and records.
-Conduct job analysis & Formulate job descriptions
-Administer performance appraisal systems (probation period & annual performance).
-Manage all the personnel issues (health insurance, bonuses and promotions, transportation)
-preparing & review the Payroll
-Planning and organizing internal and external training,
-Providing assistance and HR advice to line managers to help them resolve employee issues.
-Built Organization chart for our staff within department’s needs and company budget.
-Follow up to achieve the objectives of the Organization and in accordance with the laws in force in the Kingdom (labor law & social security corporation instructions).

Company industry:
FMCG
Job role:
Human Resources and Recruitment

HR Supervisor

April 2006 - March 2009

G4S

Amman, Jordan

April 2006 - March 2009

-Manage the relationship between management and employees.
-Administer benefits such as employee loans in coordination with the financial management unit
-Perform exit interviews.
-Issue internal announcements pertaining to Human Resources and Administration.
-Identify the sick and annual leave departures a day "through the Payroll system and the issuance of the report of annual leave, sick leave per month" and distributed to the directors and officials of departments.
-Implementation of the program Choose the ideal employee, according to procedures of the company.
-Check the daily attendance sheets and stamp footprint for all staff.
-Prepare reports that related with:
Turnover Report
Annual leaves, sick leaves & absences
Work-related injuries and its details and cost

Company industry:
Private Security Services
Job role:
Human Resources and Recruitment

HR officer

November 2004 - October 2005

SHAHEEN GROUP (TRY SERVICE)

Jordan

November 2004 - October 2005

-Creating New Offer Letters for New Employees.
-Keeping personnel data within the files and serial numbers date of appointment & Responsible for maintaining and updating employee files and records.
-Identify the sick and annual leave departures a day "through the Payroll system and the issuance of the report of annual leave, sick leave per month" and distributed to the directors and officials of departments.
-Contact with applicants, the employment and working hours interviewing them.
-Check the daily attendance sheets and stamp footprint for all staff.
-Report health insurance Company for the involvement of new staff or the end of the service staff.
-HR daily tasks: followed terminations, resignations, deduction& clearance.
-Administering Payroll and Maintaining Records Relating To Staff.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Human Resources and Recruitment

HR Supervisor

June 2002 - July 2004

Quality Plastic Industries QPI (One of Nuqul Group)

Amman, Jordan

June 2002 - July 2004

-Explain the recruitment process for new staff and ask them to bring the supporting documents required.
-Managing employment contracts and related documents
-Work on the follow-up application and implementation of all policies and procedures of human resources in place in the company.
-Working Closely With Departments, Increasingly In A Consultancy Role, Assisting Line Managers To Understand And Implement Policies And Procedures.
-Administer performance appraisal systems ( probation period & annual performance)
-Manage promotions, transfers and terminations.
-Administer benefits such as employee loans in coordination with the financial department.
-Identify the sick and annual leave departures a day "through the Payroll system and the issuance of the report of annual leave, sick leave per month" and distributed to the directors and officials of departments.
-Implementation of the program Choose the ideal employee, according to procedures of the company.
-Check the daily attendance sheets and stamp footprint for all staff.
-Follow up the implementation procedures in place regarding overtime.
-Report health insurance Company for the involvement of new staff or the end of the service staff.
-Perform exit interviews.

Company industry:
Industrial Production
Job role:
Human Resources and Recruitment

Sales Coordinator

October 2001 - July 2002

AL- NAHIL TRADING ESTABLISHMENT

Amman, Jordan

October 2001 - July 2002

-Be responsible for accurate and timely issue of quotations and proforma
invoices to our customers as required.
- process inquires by phone, fax, email and personal visits in relation to
company business
- meet customers on our premises to discuss their requirements.
- maintain good relations with our customers
- maintain an efficient working environment.
- make accurate purchases of material supplies for resale as required and
take customer payment by credit/debit card as required.
- solve problems by liaising with the other staff and the customer.
- Other tasks to support the business plan as and when required including
working extra hours if required to ensure company business objectives are
met.

Company industry:
Other Healthcare Services
Job role:
Sales

Executive Secretary

March 1998 - October 2001

MODERN FACTORY ELECTRICAL INDUSTRIES

Amman, Jordan

March 1998 - October 2001

- Receive, direct and relay telephone messages and fax messages
- Direct the general public to the appropriate staff member
- Maintain the general filing system and file all correspondence
- Assist in the planning and preparation of meetings.
- Maintain an adequate inventory of office supplies
- Respond to public inquiries
- Provide word-processing and secretarial support
-Type confidential documents on a wordprocessing system
-Provide support to the Chief.

Company industry:
Industrial Production
Job role:
Secretarial

Skills

Payroll
Expert
Payroll
Expert
Recruitment
Expert
Recruitment
Expert
Training
Expert
Training
Expert
Labor Issues
Expert
Labor Issues
Expert
Health Insurance
Expert
Health Insurance
Expert
Leadership, Team work, Flexibility, Initiative and pro-activity, Well Organized, working to deadline
Expert
Leadership, Team work, Flexibility, Initiative and pro-activity, Well Organized, working to deadline
Expert
Payroll
Expert
Payroll
Expert
Recruitment
Expert
Recruitment
Expert
Training
Expert
Training
Expert
Labor Issues
Expert
Labor Issues
Expert
Health Insurance
Expert
Health Insurance
Expert

Memberships

Arab Professional Human Resources Association

Member Founding & Board of Member

January 2014

Training and Certifications

Certifications
CHRM
Feb 2016
CHRM
Nov 2016

Training
ICDL
London educational center
Jul 2002
Modern Approaches to Leadership & Management
The Amman Chamber of commerce
Jun 2006
Human Resources Management
Engineering & Management Consultants team Arab center for Management Development
Apr 2003
Leadership & Managerial skills Development
The Amman Chamber of commerce
Sep 2004
How to establish HR Dept.
Aphra
May 2016
Smart Recruitment & Selection
Sanaya Academy
Jan 2016
Introduction of Leadership skills
Competence Management Consultant
Dec 2015
Human Resources Management
Engineering & Management Consultants team Arab center for Management Development
Apr 2003
Legal Aspects oh HR Management
Golden Gloss consultation & Business Development
Feb 2010
Human Resources Management within Companies & Establishments
The Amman Chamber of commerce
Feb 2007

Hobbies and interests

Readding

- HR Internal policies & Procedures. - Job Description. - Recruitment & Selection procedures. - Organization structure. - Salary scale - Performance appraisal - Training Plan - Employee hand book - Design HR forms - Salary administration - Employees Turn over analysis

Playing sports