Ecommerce Manager
Confedential
Total years of experience :9 years, 0 Months
As an eCommerce Manager in a company based in the UAE, I have played a vital role in driving the success of the organization's online business. Here are some of the key responsibilities and accomplishments I have achieved in my role:
Developing and implementing eCommerce strategies: I have been responsible for devising comprehensive eCommerce strategies aligned with the company's goals and market trends. This includes identifying target markets, determining product offerings, setting pricing strategies, and creating promotional campaigns to drive online sales.
Managing the online platform: I have overseen the company's eCommerce platform, ensuring its smooth operation, functionality, and user experience. This includes collaborating with web developers and designers to optimize the website's performance, navigation, and responsiveness. I have also implemented effective product categorization and search functionalities, making it easier for customers to find and purchase products.
I have been instrumental in developing and implementing eCommerce strategies, managing the online platform, driving sales growth, enhancing customer experience, and analyzing performance metrics.
Within the Organization, the position has primary working relationships with the Executive Director, senior management team, staff of the Marketing/Communications/P.R. function, and the service providers.
Successfully developed and implemented various social, digital, print and video marketing strategies to achieve objectives and meet goals.
Utilized various office software and tools to manage workflow and streamline processes.
Participating in special projects as instructed by the executive manager and assisting in performing executing assignments.
Manage the creative development and messaging of 50 posts per week on various social media platforms
oversaw website updates and activities, driving monthly traffic to increase by more than 50 percent.
• Conduct individual and group presentations with
clients and stakeholders.
• Content and Communication, creation and management of the website and Social Media
platforms. Establish processes to approve content
and keep site up to date.
• Digital Campaign Management: Create and
execute digital and social strategies, measure their impact and effectiveness, and be a thought leader and champion for digital media and marketing.
• Marketing campaigns: Liaise
with individual Directors on the identification of marketing campaigns, marketing execution, event
concepts, layouts, advertisements and oversee
the production of marketing collateral.
• CRM, CMS, Salesforce, Google Analytics, Campaign Master analyzing and investigating price, demand, and competition.
• Maintains relations with customers by organizing and developing specific customer- relations
programs; determining company presence at conventions, annual meetings, trade associations,
and seminars.
Managed all accounts and Documentation work.
• Prepared and maintained necessary documents and files.
• Provided administrative support to team members as needed.
• Utilized various office software and tools to manage workflow and streamline processes.
