Sales Support Engineer_Industrial
Eltek
Total years of experience :12 years, 3 Months
Was handling Power Utilities, Marine, Oil & Gas and infrastructure segments of the Middle East and Africa region.
Identify new opportunities and new applications within the assigned geographical territory.
Page 2 of 3
Create and update all sales leads and opportunities of projects/customers in Customer Relationship Management (CRM).
Establishing and maintaining effective customer relationships to understand customer needs.
Reviewing customer drawings, RFQs and other documents in order to prepare detailed technical & commercial proposal.
Presentation of offers, follow up activity with the customer to secure the order.
Have participated in tenders for projects and have participated in the negotiation process of the tender.
Manage the preparation of all technical aspects and commercial offers of enquiries and tenders.
Ensure an effective customer relationship to understand customers needs throughout the sales process.
Demonstrating products, services and solutions to potential customers.
Was handling sales of accounts in the region and was supporting these accounts in order to increase sales and achieve the sales targets.
Was handling service sales projects in the region.
Analysing competitor activity and behaviour, as well as informing regional organization and distributors.
Liaison with factories and suppliers for inquires and selects adaptations of products to meet customer needs.
Good Knowledge regarding UPS systems, Rectifier systems, Inverter systems, DCDC Converters, SMPS.
Good knowledge regarding Low Voltage (LV) products and Distribution solutions.
Explain the technical aspects and advantages of the product to customers in simple terms and demonstrate its qualities.
Coordinate with local distributors and channel partners in the region and support them to increase the sale of the company products.
Coordinate with local distributors and partners for attaining end user approvals as well as project basis approvals.
Was handling after sales and service sales, conducted site visits, advising and taking measures on how to rectify it. Participated in exhibitions to promote the company products and improve company-customer relationship Was successful in launching company’s new product line in the region.
Was successful in achieving the set sales targets for the assigned accounts. Have dealt with prominent end user projects in the region like Qatar Hamad port, UAE Defence (GHQ), ADMA, Zadco, Saudi Aramco, Petro Rabigh, Saudi Electric Company (SEC), Saudi Railways Organisation (Haramain Rail project). Al Ghurair Foods, Petroleum Development of Oman, OETC, MEDC, MOI Qatar, Eskom (South Africa), Transnet(South Africa) etc.
Worked as Electrical Engineer and was involved in marine & oil and gas projects such as -
Was involved in the detailed as well as Basic engineering of the below projects in the region-
Sagar Samrat conversion of MODU to MOPU project (Client-ONGC) \[May 2012-June 2014\]
Refurbishment and upgrading of existing Al Yasat jack-up Rig (Client-National Drilling Company) \[April 2013-June 2014\]
GPC Lift boat and accommodation (Client-Gulf Piping Company) \[March 2012-Nov 2012\]
Construction of two diesel service tanks (Client- KJO / Saudi Aramco) \[Dec 2011- Feb 2012\]
Key Responsibilities:
Conducted Site Survey of the jack up Rigs.
Good Exposure to Marine, Oil & Gas equipment’s.
Good understanding of Explosion proof equipment’s and selection.
Page 3 of 3
DC UPS sizing Calculations, Transformer sizing, Generator Sizing.
Was responsible for preparation of Electrical design basis.
Preparation of specifications and data sheets for Switchboards, Transformer, AC and DC UPS system, Lighting fixtures, Emergency Lighting fixtures, Explosion proof fixtures, cable trays.
Review of Motor data Sheets.
Coordinate with designers for preparation and review of Layout drawings and Single Line diagrams in compliance with the Classification society standards (ABS or GL) and Clients requirements.
Involved in preparation of specifications and datasheets of electrical equipment’s for the project.