Training Manager
Infocenter
Total years of experience :28 years, 5 Months
• Selected to establish and direct startup operations in Kuwait to provide training courses in accounting, finance, auditing, human resource and project management (CPA, CMA, CFA, CIA, PHR, SPHR, HRBP, HRMP, CSCP & PMP).
• Took over day-to-day management including staffing, training, purchasing, cost control, and facilities.
• Developed and implemented policies and procedures and coordinated initial operations.
• Built a strong team fostering both independence and a cohesive, productive team environment.
• Performed market research, developed documentation and recommended need for courses.
• Created budgets, forecasts, marketing collateral and business development strategies.
• Spearheaded a diverse range of programs including student counseling, training of instructors, scheduling, performance appraisals, and quality assurance.
• Coordinated the successful simultaneous development of the above mentioned courses.
• Trained sales team of ten members to establish brand awareness and promotion.
• Utilized clarity, humor, well defined goals and a positive work ethic to establish a spirited organizational culture.
• Recommended industry-recognized certification programs for companies to aid in the professional development of their employees.
• Maintained inventory control.
• Managed and analyzed account summaries for sales operations.
• Planned, directed and administered overall operations in Kuwait.
• Analyzed results of operations to discover more efficient ways to utilize resources.
• Prepared bi-weekly reports to be sent to the Regional Office in Lebanon.
• Commended for top-notch organizational skills.
♦ Involved in acquisition and sales of residential and commercial properties all over Ontario,
♦ Tested software developed for major communication companies like MetroNet and AT&T.
♦ Worked at Kuwait University (Khaldiya Campus) and Rekka Wastewater Management Plant
construction projects. Provided continuous, high quality support to Resident Engineer.