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AZZA ABDELWAHAB ABDELATTY ABDELGHANY  ABDELGHANY , customer care agent

AZZA ABDELWAHAB ABDELATTY ABDELGHANY ABDELGHANY

customer care agent·Manut

United Arab Emirates

Diploma, Private Nursing

Work experience

Total years of experience: 8 years, 0 months

customer care agent

January 2024 - June 2024

Manut

Dubai, United Arab Emirates

January 2024 - June 2024

Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

customer reception

January 2022 - June 2023

Hyatt Regency Hotel

Dubai, United Arab Emirates

January 2022 - June 2023

Serving hotel guests and coordinating local tours by exceeding customers expectations considering feedback results shared with team members to achieve the best of our efforts to satisfy the clients

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

sales representative

January 2019 - November 2022

Ezz Real estate company

Alexandria, Egypt

January 2019 - November 2022

Company industry:
Real Estate
Job role:
Sales

administrative assistant

January 2016 - December 2018

Smoha Speciality Hospital

Alexandria, Egypt

January 2016 - December 2018

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Education

Alexandria nursing school

January 2016

January 2016

Diploma, Private Nursing

Egypt

GPA (percentage): 80%

GPA (percentage): 80%

I was proactive with work team to enhance the success of business challenging with the best of my knowledge and skills

Skills

Customer Care

Expert

Teamwork

Expert

Sales

Expert

PR coordination

Expert

Event Sales

Expert

communication , teamwork , public relations

Intermediate

Customer Service

Intermediate

Sales

Intermediate

Administration

Intermediate

Management

Intermediate

Marketing

Intermediate

Order

Intermediate

Operation

Intermediate

Negotiation

Intermediate

Secretarial

Intermediate

Call Center

Intermediate

Real Estate

Intermediate

Office Work

Intermediate

Office Administration

Intermediate

Problem Solving

Intermediate

Office Management

Intermediate

Customer Care

Intermediate

Public Relations

Intermediate

Consumer PR

Intermediate

Purchasing

Intermediate

Procurement

Intermediate

Materials

Intermediate

Business Development

Intermediate

Preparation

Intermediate

Teamwork

Intermediate

Human Resources

Intermediate

Team Management

Intermediate

Guest Service

Intermediate

Hospitality

Intermediate

Guest Satisfaction

Intermediate

Front Office

Intermediate

Receptionist

Intermediate

Languages

English

Intermediate

Arabic

Native Speaker

Training and Certifications

Training
Field work sharing with my colleagues and superiors the experience
Manut documents clearing services
Jan 2024

Hobbies and interests

Social media coordinator