Azza Al Khouli, Senior Insurance Officer

Azza Al Khouli

Senior Insurance Officer

KGL Holding

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Accounting
Experience
18 years, 2 Months

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Work Experience

Total years of experience :18 years, 2 Months

Senior Insurance Officer at KGL Holding
  • Kuwait - Al Kuwait
  • April 2011 to June 2012

April 2011 - Until present
Senior Insurance Officer - KGL Holding.
Finalizing all group renewals for life insurance.
Also, finalizing all group renewals for medical insurance which consists of local insurance and international insurance. Reporting and following all life claims up to claims settlement. Following all medical reimbursement claims for local and international covers. Following all direct billing claims and preauthorization. Review the settlements of medical claims. Following all amendments related to life and medical policies such as additions, deletions and new covers. Analyze all claims experiences for life and medical. Review all DBA (defense base acts) and following the related claims. Following all non life policies related to the group such as fire, marine, fidelity guarantee, money in transit, erection, third party liability, workmen compensation policies and stevedoring liability policies. Following any claims related to non life policies including survey reports and finalizing the claims with insurance companies. Finally, coordinating with insurance companies and negotiating renewal rates and conditions.

Actuarial assistant at In FT actuarial consultancy
  • Kuwait - Al Kuwait
  • January 2007 to March 2011

January 2007 - March 2011
Actuarial assistant - In FT actuarial consultancy.
Preparing data and financial statements for actuarial studies and calculating actuarial values and related administration work.

Manager at Gulf Takaful Insurance Company
  • Kuwait - Al Kuwait
  • September 2005 to December 2006

Sep. 2005 - Dec. 2006
Manager - Health & Takaful -Gulf Takaful Insurance Company.
Started and built Health & Takaful Department

Health Insurance: Review of policy wording and approve it by Shareiaa Committee with all related discussions.
Designed all related documents of medical business forms (underwriting &claims)
Determine all the decisions related to medical claims from the technical side.
Issue all medical providers contracts, and negotiating in each and every article included from the legal and technical side.
I finalized the medical system that includes all the reports and details required by the company, subscribers, brokers and team work. Achieving paperless environment with totally electronic transactions also, decreasing the needed time for claims processing and auditing.
Training all staff and explicate issue policies, finalize claims and all related documents;
Resolving any problem that is some how linked to work

Takaful Insurance: Evaluated the policy wording and endorsed it by the Shareiaa committee
I finalized reinsurance treaty with all technical issues of underwriting, for example: conditions rates, covers and profit sharing.
Review all calculations and rates for offers.
Exchange shares from other companies inside and out of Kuwait.
Confirming the Takaful system from all its sides including; offers, rates, underwriting conditions related to treaty or facultative, reinsurance, Takaful claims and also reinsurance of Takaful claims.
Assess medical results for big insurance amounts and deciding the extra premiums depending on medical outcome.

Working in a new program (unit linked policy) with company's actuary.
Assessing the reinsurance treaty and Calculating reinsurance premiums.
Calculating surrender and paid up value.
Allowing loans for individual policy holders as per policy article (Saving policies only)
Confirming individual claims, deciding company and reinsurance share.

Section head group life department at Gulf Insurance Company
  • Kuwait
  • July 1999 to August 2005

July 1999-August 2005
Section head group life department-Gulf Insurance Company
Finalizing group life offers and policies costing, wording, covering letters and hold cover letters.
Working on replacing the new system by the old one with all related transactions and data transfer.
Training staff for group life underwriting also, developing team skills.
Prepare monthly production statistics including comparison between achieved premiums and target and accumulated premiums.
Maintain training and development files and reports.
Review translated documents and correspondence and policies from English to Arabic and vice versa.
Coordinate between various sections through effective communication.
Interact with customers and brokers.
Frequent contact with line manager regarding technical support, delegate tasks and job plan objective, regular contact with department team members in terms of mutual support.
Finalizing Co-insurance shares (retained or ceded) in local & global market.
Managing huge accounts such as Kuwait petroleum corporation, Kuwait Airways Corporation, Kuwait Aviation Services Company and Kuwait investment projects company (KIPCO Group)
Working as a replacement to individual asst. Manager for all individual business such as costing, issuing policies, preparing offers, calculating loans, surrender values and paid up policies.
Following renewals deciding renewal rate guided by policy performance and other related elements.
Finalizing catastrophic policy for all life departments.

Underwriter at Group and Individual Business-Kuwait Insurance Company
  • Kuwait - Al Kuwait
  • May 1993 to June 1998

May 1993-June 1998
Underwriter for Group and Individual Business-Kuwait Insurance Company
Calculating for individual policies (endowment-anticipated-term and all other types as company policy)
Evaluating medical results according to underwriting assessments.
Preparing surrenders - policy loans and termination payment.
Managing all reinsurance of group and individual premiums and claims with all related correspondence.
Preparing all quarterly bordures of group and individual premiums and sorting premium shares for all reinsurers as per treaty conditions.
Review Group life, Group medical and individual claims.
Preparing renewal sheets attached with necessary reports for group life business.
Also, worked as a replacement for many individuals in General Accident Department where I prepared the quotations for clients and issued policies of fire, theft and all risks policies. Also, fidelity guarantee, money in safe, money in transit insurance. Furthermore I prepared other quotations of erection and contractor all risk policies, workmen compensation and personal accidents, liability policies contractors plant & equipment policies. In addition to that, machinery breakdown & electronic equipment policies. These quotations were done after preparing and organizing the data. After issuing the policies the information prepared was sent to the RI Department.


Overview of transferable Skills
Extensive experience in administration.

Very organizational and planning skills.
Ability to communicate with all levels of management and staff.

Ability to maintain poise under pressure and meet deadlines.

Excellent computer skills - windows, word, excel, power point, e-mail and Internet.

Fluent English language communication in writing and speaking, speak formally Arabic.

Education

Bachelor's degree, Accounting
  • at Tanta University
  • January 1981

Qualifications/training attended Accounting 1981 - Tanta University - Egypt.

Specialties & Skills

Reinsurance
Premiums
Liability
Insurance
AVIATION
COMPENSATION
CORRESPONDENCE
PETROLEUM
REINSURANCE
STATISTICS
TRAINING
UNDERWRITING

Languages

Arabic
Expert
English
Expert

Training and Certifications

Life insurance course (Training)
Training Institute:
BIBF 2005
Date Attended:
February 2005