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AZZAM AL-REHAILI, IT Support

AZZAM AL-REHAILI

IT Support·Care Medical,

Saudi Arabia

Diploma, Computer Networks

Work experience

Total years of experience: 2 years, 5 months

IT Support

June 2024 - Present

Care Medical,

Jeddah, Saudi Arabia

June 2024 - Present

• Carried out repairs to faulty hardware, reduced downtime significantly.
• Provided technical support to staff, resolved all reported issues swiftly
• Monitored system performance daily to prevent potential breakdowns
• Maintained scanners, printers and other computer peripheral equipment.
• Performed regular upgrades to keep systems updated and in good working order.
• Troubleshot system failures or bugs and provided solutions to restore functionality
Company industry:
Other Healthcare Services
Job role:
Information Technology

Network Technician

March 2023 - June 2023

Al-Rayan Colleges

Medina, Saudi Arabia

March 2023 - June 2023

• RJ45 Cat-6 termination
• Formatting computers and adding them to the company domain
• Formatting and reconfiguring switches
• Installing switches inside a cabinet
• Desktop assembling
• Switches troubleshooting
• Regular Checking And Reporting for Network Cabinets
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Network Technician

March 2023 - June 2023

Al Rayan Colleges,

Medina, Saudi Arabia

March 2023 - June 2023

• Troubleshot network problems quickly and efficiently
• Installed hardware such as servers, routers, modems and other network device
• Performed regular system maintenance to ensure optimal performance of networks
• Inspected cabling to uncover disruptive connection discrepancies
• Configured and administered Cisco routers, switches and firewalls
• Installed and repaired network cables
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

College Of Technology - Saudi Arabia

June 2023

June 2023

Diploma, Computer Networks

Saudi Arabia

College of Technology

May 2023

May 2023

High school or equivalent, Technology

Saudi Arabia

Skills

TROUBLESHOOTING (PROBLEM SOLVING)
Beginner
TROUBLESHOOTING (PROBLEM SOLVING)
Beginner
CISCO ADAPTIVE SECURITY APPLIANCE (ASA)
Beginner
CISCO ADAPTIVE SECURITY APPLIANCE (ASA)
Beginner
CRITICAL THINKING
Beginner
CRITICAL THINKING
Beginner
FIREWALL
Beginner
FIREWALL
Beginner
INSTALLATION
Beginner
INSTALLATION
Beginner
CISCO ROUTERS
Intermediate
CISCO ROUTERS
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER REPAIR
Intermediate
COMPUTER REPAIR
Intermediate
ELECTRICAL WIRING
Intermediate
ELECTRICAL WIRING
Intermediate
JAVA DESKTOP NETWORK COMPONENTS
Intermediate
JAVA DESKTOP NETWORK COMPONENTS
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
OPTICAL CHARACTER RECOGNITION OCR
Intermediate
OPTICAL CHARACTER RECOGNITION OCR
Intermediate
PRINTER REPAIR AND MAINTENANCE
Intermediate
PRINTER REPAIR AND MAINTENANCE
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
Cisco Certified Entry Networking Technician