Mustafa Alkhalifa

To develop an excellent relationship with clients.
To constantly look for and identify various potential clients.
To cross sell and grow the product lines for our existing clients
To ensure that all our existing clients are satisfied and are happy with our current service in terms of efficiency and service level.
To ensure that we retain the clients and achieve a high level of retention.
To grow the portfolio by an excellent percentage year after year.

To achieve the overall goes and KPI that is advised to us.

• Developing and maintaining good working relationships with clients, primarily insurance POS, Brokers & Agents in KSA
• Managing business flow from POS, Brokers & Agents in KSA
• Cross selling.
• Ensuring credibility with clients by maintaining detailed knowledge of market conditions and competitors products.
• Monitoring and end reporting on performance against agreed sales targets.
• Ensuring compliance with regulations and procedures as laid down by SAMA by keeping up to
date with all changes in the regulatory framework.

مسول مبيعات الشركة
• Managing, grow and leading compulsory sales
• Manage and grow Sales & Distribution Channels
• Identify new POS, Brokers & Agency to grow sales
• Manage daily Functional & Operation KPS's
• Create and Manage Monthly/Daily GWP, PC, LoB & Channels
• Manage and lead Pricing exercise on Quorate basis
• Recruit, Train & manage performance of all KSA POS
• Checking Daily Sales for all compulsory products as Medical Malpractice, Medical HealthCare in new addition Motor Comprehensive & (T.P.L).
• Making Daily Sales Report for all Productions
• Dealing with P.O.S. Employees Day to Day basis Problem
• Leading A Strong Team in P.O.S. Dept. to Monitor Sales and their deposits daily bassis
• Disturbing policies by Branches Monitoring as well.

• Developing and maintaining good working relationships with clients, primarily insurance POS, Brokers & Agents in KSA
• Managing business flow from POS, Brokers & Agents in KSA
• Cross selling.
• Ensuring credibility with clients by maintaining detailed knowledge of market conditions and competitors products.
• Monitoring and end reporting on performance against agreed sales targets.
• Ensuring compliance with regulations and procedures as laid down by SAMA by keeping up to date with all changes in the regulatory framework.
• Managing, growth and leading compulsory sales
• Manage and growth Sales & Distribution Channels
• Identify new POS, Brokers & Agents to grow sales
• Manage daily Functional & Operation KPS's
• Create and Manage Monthly/Daily GWP, PC, LoB & Channels
• Manage and lead Pricing exercise on Quorate basis

BURUJ COOPERATIVE INSURANCE

Administrative Supervisor health Care
January 2013 To Till Date

• Maintain, service and grow relationship with brokers & network.
• Cross selling other line of products with P&C technical team
• Represent Company in business meeting with CCHI & clients.
• Manage the system servicing with TPA and in company
• Manage business relationship with Sales Team Kingdom-wide
• Work with direct sales team in prospecting new customers and build business pipeline.
• Manage & report day to day sales operation with all channels


MEDICAL UNDERWRITER
OCTOBER 2011 TO 2013



• Produce corporate group’s quotation.
• Analysis portfolio loss ratio and performance
• Analysis clients loss ratio and performance
• System servicing with TPA and in company
• Manage business relationship with Sales Team Kingdom-wide
• Train new Saudi staff joining the department
• Clients servicing and document management.
• Collect / review Commercial and legal documents from Clients for submission to CCHI.
• Issuing Debit/Credit Notes to internal and external clients.
• Claims management and operation.
• Maintaining customer contacts database, preparing analytical reports, maintaining client/supplier and office files.
• Communicate with Clients and the Brokers.
• Generate informative reports to the department head.
• System product setup and testing.

Since Apr, 2006 Y B A Kanoo Riyadh, KSA
Cargo Executive
• Accountable for receiving client shipment request, prepare documentation.
• Processing cargo shipments requests through the proper channels.
• Customs clearance and cargo inspection.
• Reasonable of office document management.
• Prepare monthly report of department operation.
• Interacting directly with internal and external customers.

2008-2011 M H Alshaya Co . KSA
Depart Manager H&M Alahsa
• Manage branch.
• Manage employees.
• Responsible for branch performance and achievement of target.
• Making decision in the event of customers' complaints.
Branch Supervisor H&M Alahsa
• In charge for opening new branch and manage the opening day.
• Processing working hours for employees.
• Supervising the performance of staff.
Sales Man H&M Dhahran
• Sales goods to customers and helps them to choose.
• Responsible for sales accounts.
• Receives customers' complains.
• Organize the branch.

2004 - 2005 Mobily Telecom at Al Ahsa, KSA
• Salesman part-time.