supervisor
Corinthia
Total years of experience :12 years, 2 Months
• Completes operations by developing schedules, assigning and monitoring work, implementing productivity standard, resolving operations problems and implementing new procedures.
• Provides quality service by enforcing quality and customer service standards.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
•Provide excellent customer service with the ability to develop meaningful and loyal client relationships.
•Build and maintain client base through consistent follow-up with phone calls and thank you notes, scheduling appointments to review new product line, and inviting to store events.
•Brand Ambassador, communicating features and benefits of merchandise beyond the
basics, current fashion trends, and suggestive selling techniques, to appeal to the
customer’s needs, and ultimately generate sales.
•Displays an energetic and positive attitude
•Ability to work in a fast-paced environment and handle multiple tasks efficiently
•Ability to manage basic store operations: processing shipment/transfers in a timely
manner, merchandising goods on sales floor, maintaining perfect visual standards,
aware of inventory/shortage concerns, communicate replenishment needs.
•Ability to communicate effectively with customers, and management
•Meet customer’s needs, develop business driving initiatives, contests and events.
•Schedule flexibility and dependability
•Contributes towards the store reaching and exceeding weekly, quarterly and annual objectives and goals .
•Responsible for reaching and exceeding personal sales
goals.
• Drives the store opening and closing procedures.
Assist the General Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales, consultancy appointments and
classes schedules)
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Monitor retail operating costs, budgets and resources
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
1)Scheduled and trained employees and ensured proper coverage .
2)Checked restaurant on daily basis to ensure cleanliness, high quality of food and food presentation .
3)Regularly greeted guest, took reservations and maintained the reservation book .
4)Made sure that side work duties were complete and tables were properly set before, during and after opening hours .
5)Ensure that the team carries out their daily tasks in a professional and timely manner .
6)Ensure communication between all the staff is correct and proper .
7) Supported Babel Kuwait from Apr 2017 till Jan 2018
1) Helping customers with finding their need.
2) Documents control.
3) Sealing deals.
4) After sales customer service.
1) Service training as flight attendant .
2) Safety training .
3) First aid training from JATS .
4) License from JATS in Embraer and Airbus-320.
5) Gaca license.
1) Initial communication with guest through phones /email communication or meetings and establishments of basic requirements of guest .
2) Preparations of offer letters according to guest requirements and availability in a self - efficient manner and according to the rate structure given by Director of Sales and Marketing .
3) Active follow up on sent offers and eventually sending revised offers as per guest requirements.
4) Follows up on event orders to assure clear line of communication with other departments, especially banquets operations and the kitchen
5) Supervision and communication with Banquet Operations during events and assuring guest satisfaction throughout the function
6) Post function follows up with guest to assure satisfaction and create feedback loop for complaints and suggestions.
1) study of the social cause and effect of various phenomena . 2) focuses particularly on the social consequences of economic exchanges . 3) field of study that examines social and economic factors