بدر العطاس, Central Control Room Specialist Operator

بدر العطاس

Central Control Room Specialist Operator

public transportation company

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Business Information System
الخبرات
5 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 3 أشهر

Central Control Room Specialist Operator في public transportation company
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ مايو 2022
Operation Control Centre Operator في Renfe
  • المملكة العربية السعودية - جدة
  • يناير 2022 إلى أبريل 2022

-Real time coordination and communication with Stations and on-board staff
-Service report elaboration and analysis.
-Management of any incident that could affect to the passengers.
-Monitor the fulfilment of the scheduled Service Plan
-Follow up the quality indicators and procedures for commercial service improvement.
-Staff and operation resources allocation management and coordination to comply with the service requirements.
-Participate as an active member in the OCC tasks planning, reporting and follow up.
- Any other task related to the execution, planning and/ or follow up of the operation and service plan.

Projectionist and customer service في Muvi Cinemas
  • المملكة العربية السعودية - جدة
  • سبتمبر 2020 إلى فبراير 2022

-Reporting directly to the Technical Director
-Mentor the projectionists to make sure that they are doing the tasks the right way
-The day to day technical Operations of the film Center, including projection, sound, lighting, and overall appearance of the cinema
-Long term planning for the theater
-Providing projection services in the Theater
-Daily, weekly and Monthly reports to the Technical Director

IT Administrator في Body corporate administration
  • نيو زيلندا
  • أغسطس 2019 إلى نوفمبر 2019

Managing meetings and internal functions/events*
Help and support account department*
Administration support Office administration by *manage the data in their own systems, edit
and make sure the information are accurate and
update it


This job was only seasonal

INTERNSHIP 3months

Customer Service Assistant في Al Hokair Group
  • المملكة العربية السعودية - جدة
  • نوفمبر 2013 إلى فبراير 2014

Resolve product or service problems by clarifying the customer complaint.


only seasonal job

Customer Service Assistant في Jarir Bookstore
  • المملكة العربية السعودية - جدة
  • أكتوبر 2012 إلى فبراير 2013

support the customer service department by analysis and dealing with the different types of customers


only seasonal job

Assistan manger في Optic Hospital
  • المملكة العربية السعودية - جدة
  • فبراير 2012 إلى يوليو 2012

Specialised on the management department tasks

only Internship

الخلفية التعليمية

بكالوريوس, Business Information System
  • في Auckland university of technology
  • أغسطس 2020
دبلوم, Networking
  • في College Of Telecom & Information - Saudi Arabia
  • يناير 2013

Specialties & Skills

CUSTOMER SERVICE
CUSTOMER SUPPORT
DATABASE ADMINISTRATION
DOCUMENTATION
EDITING
LANGUAGES
LEADERSHIP
MANAGEMENT
MEETING FACILITATION
working under pressure
teamwork
communication
hard worker
Microsoft

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Internship (تدريب)
معهد التدريب:
Body corporate Adminstration

الهوايات

  • Adventurous activities
    ACTIVITIES HAVE DONE 3- Skydiving- 2- Bungee jumping - drove plane 6 hours- gym exercise